ARCHIVE FOR THE ‘managing-the-mobile-workforce’ CATEGORY

Fleet Operations Offer Free Post-Pandemic 'Fleet MOTs' at The Virtual Fleet & Mobility Live

Nov 10, 2020 • Newsfleet managementFleet OperationsManaging the Mobile WorkforceEMEA

Fleet Operations, one of the UK's leading independent providers of outsourced fleet management services, is helping companies plan for an uncertain future by offering free post-Covid Fleet Health Checks at this year’s Virtual Fleet and Mobility...

Lytx Launches New AI-Powered Features to Protect Driver Privacy And Empower Self-Correction

Oct 28, 2020 • NewsArtifical IntellignceLytxManaging the Mobile WorkforceGLOBAL

Lytx®, a leading provider of machine vision- and artificial intelligence-powered video telematics, analytics, safety, and productivity solutions for commercial, public sector, and field service fleets, today announced several new technology...

First-Time Fix Rate Hurdles and How to Fix Them

Oct 22, 2020 • Featuresfield service managementTechnologyManaging the Mobile Workforcehitachimichael mendoza

The following article by Michael Mendoza, Director of Industry Solutions and Field Service at Hitachi, provides an overview of why taking care of an issue the first time is crucial to your field service business and includes actionable ways to...

ETELM Named as Partner In the BroadWay pan-European Public Safety Network

Oct 20, 2020 • NewsTelecommunicationsManaging the Mobile WorkforceEMEAETELM

ETELM, the radio communications infrastructure specialist, has entered the second phase of its work with the BroadPort consortium in developing a pan-European interoperable mobile broadband system for Public Protection & Disaster Relief (PPDR)...

Augmented Reality in Field Service

Oct 05, 2020 • NewsAugmented RealityVirtual RealityDigital TransformationOverITManaging the Mobile Workforce

The power of technology-enhanced remote assistance has become a mainstream concept in 2020 as we adapted to the needs of zero-touch service delivery during lockdown, yet the benefits of such tools go way beyond the confines of the pandemic....

Augmenting the First-Hand Knowledge of the Territories Your Field Technicians Support through Advanced Route Management Technologies

Sep 27, 2020 • FeaturesBill PollockRoute PlanningManaging the Mobile Workforce

Bill Pollock, President Strategies for GrowthSM outlines the importance of advanced route management for field service engineers and sks is this the responsibility of the engineer, the company or both?

The Importance of Ensuring Our Engineers Feel Safe as We build the Recovery

Sep 20, 2020 • FeaturesAly PinderIDCManaging the Mobile WorkforceField Service News Digital Symposium

In this first excerpt from an in-depth interview on the Field Service News Digital Symposium IDC's Aly Pinder Jr, talks to Kris Oldland about the importance of ensuring our engineers feel protected and valued as we face ongoing concerns over a...

Signs of a Perfect Storm Ahead...

Aug 21, 2020 • FeaturesAgeing Workforce CrisisRecruitmentManaging the Mobile Workforce

There is a Tsunami of youth unemployment awaiting us at a time when we face a crisis of an ageing workforce. Surely it is time to join the dots before it is too late writes Mark Homer...

Introducing the Aquant Workforce Performance Index

Aug 19, 2020 • FeaturesWhite PaperAquantManaging the Mobile Workforce

Having published a series of features based on excerpts from their latest white paper, Aquant's Edwin Pahk, has outlined the importance of field service companies measuring KPIs, now more than ever before. He has also identified for us the five...

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