Research Report: Should we still be promoting from within when appointing Service Managers? (Part Two)

Aug 23, 2018 • FeaturesManagementNick FrankRecruitmentresearchResearchWorkammofield servicefield service managementService LeadershipService ManagementService ManagerService People MattersSi2 partnersTrainingTalent DevelopmentWorkforce Managemnet

Across recent weeks here on we've published a series of features analysing an exclusive research project run in partnership with Si2 Partners, WorkAmmo and Service People Matters.

Thinking Outside the Silo and Harnessing the Power of Telematics

Aug 21, 2018 • FeaturesFleet TechnologyManagementfleet technologyfleetmaticsmobile workforce managementVerizon Connectfield servicefleet managementService ManagementtelematicstelogisField Service SolutionsService Management Solutions

As we continue our new series we are delighted to bring you a selection of articles taken from the recently released and highly informative, limited edition of Mobile Resource Management for Dummies, which is presented by Verizon Connect. 

Are companies adopting AR for field service?

Aug 20, 2018 • FeaturesManagementARAugmented RealityConnected productsmobile workforce managementPredictive maintenanceDigital Twinsfield servicefield service managementService DeliveryService ManagementSi2 partnersTitos Anastassacos

Titos Anastassacos from Si2Partners shares with us some interesting insight on Augmented Reality from their recent research-based reports...

Research Report: Should we still be promoting from within when appointing Service Managers? (Part One)

Aug 16, 2018 • FeaturesManagementNick FrankresearchresourcesWorkammofield service managementService LeadershipService ManagementService People MattersSi2 partnersField Service PodcastService ManagersService RecruitmentWorkforce Managewment

Previously on we published an analysis of an exclusive research project run in partnership with Si2 Partners,WorkAmmo and Service People Matters where we revealed that 57% of field service organisations prefer to promote...

How to Make Your Field Service Management Solution Rock! (With a Little Help from My Friends in the Rock & Roll Hall of Fame)

Aug 13, 2018 • FeaturesManagementmobile workforce managementBill Pollockfield servicefield service managementService ManagementStrategies for GrowthSMPollockOnService

We've all know it for a long time, field service management is a rocking sector. Now Bill Pollock provides us with the evidence - rock on...

Next Service Community Event Announced

Aug 09, 2018 • ManagementNewsMark HomerNick FrankGE DigitalIshidaRoss TownshendService CommunityThrough Life Engineering ServicesGE Power

The not-for-profit knowledge sharing group the Service Community, has announced their next event will hosted by GE Power at their new Stafford Location on the 16th October 2018...

The Field Service Podcast: series 2 episode 5 - The ageing workforce and the millennial army

Aug 08, 2018 • FeaturesManagementAgeing Workforce CrisisMIllennialsNick FrankPodcastRecruitmentWorkammoDevelopmentfield servicefield service engineersfield service managementField Service ManagerService ManagementService ManagerSi2 partnersService People Matter


Kris Oldland, Editor-in-Chief, Field Service News talks to nick Frank, Founding Partner, Si2 Partners, about some of the key findings of a recent research project recently undertaken by the two companies that explored emerging trends in the...

Take Control of Your Service to Cash Cycle

Aug 07, 2018 • FeaturesManagementJohn Cameronfield servicefield service managementService ManagementTrimble PulseService InvoicingService to CashTrimble Field Service Management

John Cameron outline some key areas of focus for organisations looking to improve the cash flow of their field service division...


The new paradigm is growing in momentum...

Jul 30, 2018 • FeaturesManagementMarianne Kjeldgaard Knudsenfield servicefield service managementField Service Service ManagementGrundfos A/SService ManagementThomas Rosenkilde Anderson

Grundfos is a well-established company with a 180-year heritage and some active assets in the field over 30 years old still requiring maintenance, at this year’s Spring Servitization Conference they outlined why they see advanced services at the...

Ericsson to divest its field services business in Sweden to Transtema Group

Jul 24, 2018 • ManagementNewsIT operationsManaged ServicesNetwork OperationsPer NarvingerEricssonEricsson Local Servicesfield servicefield service managementService Managementsmart automationSwedenTranstema Group

Ericsson has signed an agreement with the Swedish company Transtema Group AB to divest Ericsson Local Services AB (LSS), a subsidiary of Ericsson supplying field service operations and maintenance of fixed and mobile networks in Sweden.

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