Event Review: Maximize London 2019

Oct 17, 2019 • FeaturesManagementeventservicemaxhexagontecpetrol

Demystifying a Quick Path to Value: Measure | Plan | Manage

Oct 16, 2019 • FeaturesManagementSoftware & AppsData AnalyticsDigital TransformationdigitalisationFieldAwareMarc Tatarsky

FieldAware’s Marc Tartarsky outlines three key areas of focus service organisations should be aware of when approaching digitalisation...

IFS Sponsored Study Shows Impact of ERP

Oct 10, 2019 • ManagementSoftware & AppsNewsIDCIFSEnterprise Resource Planning

Findings from end-user evaluation reveal Enterprise Resource Planning can deliver value benefits beyond operational efficiencies.

66% of Field Service Businesses Admit Lack of 5G Preparation, Report Finds

Oct 09, 2019 • ManagementNews5G

5G use cases expected to have a massive impact on the Internet of Things, Augmented Reality/Virtual Reality, and maintenance activities.

F-Secure Joins ETIS in Effort to Help Europe’s Telecom Providers Secure Smart Homes

Oct 08, 2019 • ManagementNewsfuture of field serviceSecuritySmart HomeTelecommunicationsF-secure

F-Secure’s experience working with operators is a critical asset to help telecommunications sector tackle connected home security challenges.

Security in the Age of IoT

Oct 08, 2019 • FeaturesManagementAly PinderIoT Security

IDC’s Aly Pinder tackles one of the core challenges of modern field service as the Internet of Things potentially brings new vulnerabilities to the perennial cyber security channels...

Driving Service Revenue Growth and Profitability Through SLM Solutions

Sep 25, 2019 • FeaturesManagementMichael BlumbergrevenueService RevenueSLM

Michael Blumberg outlines why good Service Lifecycle Management infrastructure is the key to generating exceptional aftermarket revenue...

Is Our Obsession With AI the Intelligent Way Forward?

Sep 20, 2019 • FeaturesManagementArtificial intelligenceNick FrankSi2Partners

Whilst there has been a lot of hyperbole around the impact Artificial Intelligence will have on field service operations, Nick Frank points out that it is not the answer to life, the universe and everything and we should understand our own...

How to Make Change work: start with PPTX

Sep 19, 2019 • FeaturesManagementMartin SummerhayesCHange Management

In an industry that moves as rapidly as field service often does, it is important to have a firm grasp on the nuanced skill of change management. However, getting to the heart of what makes change work lies in an all too familiar acronym writes...

Joining the Dots

Sep 18, 2019 • FeaturesManagementAugmented Realityfuture of field service

Augmented Reality (AR) has been long been predicted to become an important, even crucial aspect of field service operations in the future, yet in it’s first iteration it has failed to come close to reaching its potential as a radical force for...

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