Industry 4.0 and the Regulation of Artificial Intelligence

Sep 06, 2018 • AIArtificial intelligenceCaroline ChurchillFeaturesfield servicefield service managementIndustry 4.0Internet of ThingsIoTManagementOliver RickettRegulationService ManagementServitizationThrough LIfe Cycle ServicesWomble Bond Dickinson

We are undoubtedly entering a new era of technology, automation and innovation, but in a world of rapid industrial evolution how will regulations also adapt? 

Why preventative maintenance is causing shockwaves of disruption in field service...

Sep 06, 2018 • Daikin Applied UKFeaturesfield serviceField Service Lightningfield service managementInternet of ThingsIoTJohn McCarthyManagementmobile workforce managementPreventative MaintenanceSalesforceSalesforce Service CloudScott FlatmanService Management

We have seen a seismic shift within the field service sector towards adopting a more proactive approach to service - but is this a mega trend in itself or is it indicative of an even bigger shift in the way we view service delivery?

Research Report: Should we still be promoting from within when appointing Service Managers? (Part Two)

Aug 23, 2018 • Featuresfield servicefield service managementManagementNick FrankRecruitmentresearchResearchService LeadershipService ManagementService ManagerService People MattersSi2 partnersTalent DevelopmentTrainingWorkammoWorkforce Managemnet

Across recent weeks here on we've published a series of features analysing an exclusive research project run in partnership with Si2 Partners, WorkAmmo and Service People Matters.

Thinking Outside the Silo and Harnessing the Power of Telematics

Aug 21, 2018 • Featuresfield serviceField Service Solutionsfleet managementFleet Technologyfleet technologyfleetmaticsManagementmobile workforce managementService ManagementService Management SolutionstelematicstelogisVerizon Connect

As we continue our new series we are delighted to bring you a selection of articles taken from the recently released and highly informative, limited edition of Mobile Resource Management for Dummies, which is presented by Verizon Connect. 

Are companies adopting AR for field service?

Aug 20, 2018 • ARAugmented RealityConnected productsDigital TwinsFeaturesfield servicefield service managementManagementmobile workforce managementPredictive maintenanceService DeliveryService ManagementSi2 partnersTitos Anastassacos

Titos Anastassacos from Si2Partners shares with us some interesting insight on Augmented Reality from their recent research-based reports...

Research Report: Should we still be promoting from within when appointing Service Managers? (Part One)

Aug 16, 2018 • Featuresfield service managementField Service PodcastManagementNick FrankresearchresourcesService LeadershipService ManagementService ManagersService People MattersService RecruitmentSi2 partnersWorkammoWorkforce Managewment

Previously on we published an analysis of an exclusive research project run in partnership with Si2 Partners,WorkAmmo and Service People Matters where we revealed that 57% of field service organisations prefer to promote...

How to Make Your Field Service Management Solution Rock! (With a Little Help from My Friends in the Rock & Roll Hall of Fame)

Aug 13, 2018 • Bill PollockFeaturesfield servicefield service managementManagementmobile workforce managementPollockOnServiceService ManagementStrategies for GrowthSM

We've all know it for a long time, field service management is a rocking sector. Now Bill Pollock provides us with the evidence - rock on...

Next Service Community Event Announced

Aug 09, 2018 • GE DigitalGE PowerIshidaManagementMark HomerNewsNick FrankRoss TownshendService CommunityThrough Life Engineering Services

The not-for-profit knowledge sharing group the Service Community, has announced their next event will hosted by GE Power at their new Stafford Location on the 16th October 2018...

The Field Service Podcast: series 2 episode 5 - The ageing workforce and the millennial army

Aug 08, 2018 • Ageing Workforce CrisisDevelopmentFeaturesfield servicefield service engineersfield service managementField Service ManagerManagementMIllennialsNick FrankPodcastRecruitmentService ManagementService ManagerService People MatterSi2 partnersWorkammo


Kris Oldland, Editor-in-Chief, Field Service News talks to nick Frank, Founding Partner, Si2 Partners, about some of the key findings of a recent research project recently undertaken by the two companies that explored emerging trends in the...

Take Control of Your Service to Cash Cycle

Aug 07, 2018 • Featuresfield servicefield service managementJohn CameronManagementService InvoicingService ManagementService to CashTrimble Field Service ManagementTrimble Pulse

John Cameron outline some key areas of focus for organisations looking to improve the cash flow of their field service division...


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