ARCHIVE FOR THE ‘management-2’ CATEGORY

PODCAST: The Next Generation with Cheryl-Anne Sanderson

Mar 20, 2020 • Featuresfuture of field servicemanagementCHange ManagementThe Field Service PodcastNetworking

 

A Field Service News' favourite, Cheryl-Anne Sanderson, joins Mark Glover for our latest podcast bringing ideas around networking, perception and nurturing young talent. 

Initiating Change Management: A Tale of Process, Culture and People

Mar 16, 2020 • FeaturesmanagementCHange ManagementRohit Agarwal

PODCAST: Building your own Social Environment for Success with Jan van Veen.

Mar 13, 2020 • Featuresfuture of field serviceJan Van VeenmanagementmoreMomentumCHange ManagementThe Field Service PodcastNetworking

 

Regular Field Service News' contributor Jan van Veen says surrounding yourself with those on the same wavelength can foster high performance, innovation and change.

PODCAST: Field Service Connect 2020 Preview

Feb 28, 2020 • Featuresfuture of field servicemanagementWBRThe Field Service Podcastfield service connectBecky Johnson

 

PODCAST: Digital Transformation with Michael Blumberg

Feb 21, 2020 • Featuresfuture of field servicemanagementMichael BlumbergDigital TransformationThe Field Service PodcastMize

Regular Field Service News contributor Michael Blumberg makes his debut on the Field Service Podcast and explains why firms should be embarking on a digital transformation journey.

PODCAST: Past, Present and Future with Steve Zannos

Feb 14, 2020 • Featuresfuture of field servicemanagementThe Field Service PodcastSteve Zannos

Steve Zannos, Director, Customer Care, Elextrolux and FSN20 alumni shares his thoughts on service in the latest Field Service Podcast.

Selling Preventive Maintenance as a Value Add

Feb 11, 2020 • FeaturesmanagementPredictive maintenanceValue innovation

Understanding the various ways in which your customers may perceive value from your services is crucial if you are to be able to effectively sell preventative maintenance based service solutions to them, writes Coen Jeukens...

PODCAST: Uberizing Service: The Holy Grail?

Feb 07, 2020 • Featuresfuture of field servicemanagementThe Field Service PodcastUberization of ServicePaul Joesbury

Paul Joesbury, Commercial Operations Director at Homeserve discusses the pitfalls and victories 'Uberizing' can bring to your firm.

Changing of the Guard

Feb 06, 2020 • FeaturesAsteamanagementIFSZack Bergeen

Zack Bergreen, Astea’s outgoing CEO, has nearly 40 years in the service sector. As the firm finally confirms its merger with IFS, Mark Glover speaks to IFS’s Marne Martin to discuss the dynamics of the transition.

Build Your Advanced Service Sales Model

Jan 29, 2020 • FeaturesAdvanced Servicesmanagementmore momentum

Advanced services need advanced sales models to succeed, says moreMomentum's Jan van Veen.

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