ARCHIVE FOR THE ‘machine-learning’ CATEGORY

Applying the Machine Learning Process for Better Service Resolutions

Feb 26, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the the final article in our current series of articles from field service solution provider Astea focussing Artificial Intelligence and Machine Learning,  we see how applying the Machine Learning can lead to better service resolutions... 

Practical Applications of Machine Learning and AI in Field Service

Feb 19, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the third article in our current series of articles from field service solution provider Astea focussing on Artificial Intelligence and Machine Learning we now take a look at some of the practical applications...

Is Field Service Adopting Machine Learning and AI?

Feb 12, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the second article in our current series of articles from field service solution provider Astea focussing Artificial Intelligence and Machine Learning we explore how and why field service companies are adopting these emerging tools... 

Machine Learning - DEFINED

Feb 07, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In a new series of articles from field service solution provider Astea, we tackle one of the burning questions being discussed amongst field service companies across the globe - what is Machine Learning and more importantly how can it be...

The Importance of Artificial Intelligence in the Telecom Industry

Aug 07, 2018 • NewsAIArtificial intelligenceCustomer ExperienceFuture of FIeld ServiceMachine Learningbig datadata sciencefield servicefield service managementService ManagementTelcoMcKinsey

If there is one industry that should be leveraging data in every way possible, it’s telecommunications. The telecommunications industry services billions of people each day, generating massive amounts of data. Though not many telecom companies...

Atos named a 'Leader' in Cognitive IT Infrastructure Management by NelsonHall

Jul 17, 2018 • Newsadvanced analyticsAIArtificial intelligenceATOSCognitive IT Infrastructure Management servicesFuture of FIeld ServiceMachine LearningNelsonHallPeter Pluimvirtual agentsCognitive IT InfrastructureDeep Learningfield servicefield service managementJohn LahertyRoboticsService Management

Atos, a global leader in digital transformation today announces that it has been identified as a ‘Leader’ by global research and advisory firm NelsonHall in its latest Vendor Evaluation & Assessment Tool (NEAT) for Cognitive IT Infrastructure...

The IoT revolution hasn’t happened. It’s only just beginning

Jul 10, 2018 • FeaturesArtificial intelligenceConnected Field ServiceFuture of FIeld ServiceMachine LearningPreventative MaintenancecloudField Service USAGE DigitalIoTScott bergservicemaxThingWorx

Kris Oldland, Editor-in-Chief, Field Service News talks to Scott Berg, CEO at ServiceMax about why IoT has so far failed to hit the heights it really is capable of and what we more should be expecting from connected assets in the near future...

Before Data Analytics Think Problem to Solve

May 29, 2018 • FeaturesManagementAIArtificial intelligenceData AnalyticsMachine LearningNick Frankdata scienceData ScientistsEric TophamSi2 partnersThe Data Analysis Bureau

Mashed up by machine learning? Dumbfounded by data science? Agnostic about AI? Nick Frank, Managing Consultant, Si2 Partners doesn’t promise to the provide all the answers, but he can offer some crucial insight into the management process on...

Three Change Management Projects Field Service Leaders Must Get Right

May 08, 2018 • FeaturesManagementAccentureAIArtificial intelligenceData AnalysticsKISS PrincipalMachine LearningMIllennialsClickSoftwareDevelopment Dimensions Internationalfield servicefield service managementInternet of ThingsIoTService TrainingTalent ManagementUberization of Service

Barrett Coakley, Product Marketing Manager, ClickSoftware offers some crucial advice in the complex and crucial area of change management...

THE BIG DISCUSSION: WHAT DOES 2018 HOLD IN STORE FOR THE FIELD SERVICE SECTOR? (PART 3)

Mar 27, 2018 • FeaturesManagementArtificial intelligenceAugmented RealityJan Van VeenMachine LearningMichael BlumbergReactive MaintenanceBill PollockBlockchainDeep LearningSLA ManagementSpare Parts Authentication

Field Service News' Big Discussion has a simple premise - we take one key topic, bring together three leading experts on that topic and then put three core questions to them to help us better understand its potential impact on the field service...

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