ARCHIVE FOR THE ‘machine-learning’ CATEGORY

The Asset Will Become More Important Than The Engineer. (Podcast)

Apr 12, 2019 • FeaturesArtificial intelligenceFuture of field servciceMachine LearningThe Field Service Podcast

In the latest Field Service Podcast, Paul Joesbury, Commercial Operations Director at Homeserve, suggests the asset will eventually become more important than the engineer in service.

A Glympse of the Future

Apr 03, 2019 • FeaturesFleet TechnologyAutonomous VehiclesMachine LearningfleetGlympsetelematicsThe Field Service PodcastLocation Based

Chris Ruff is the President and CEO of location-based technology outfit Glympse and was a recent a guest on The Field Service podcast. Here Deputy Editor Mark Glover cherry-picks some highlights from the interview including automotive technology,...

Digital Transformation – The Biggest Change In Field Service In 25 Years

Mar 21, 2019 • FeaturesanalyticsArtificial intelligenceCognito iQLaurent OthacéhéMachine LearningmanagementDigitialisationStrategy

Digital Transformation is currently one of the key trends amongst field service organisations in all industry verticals, but it is a revolution that has been building for a long, long time writes Laurent Othacéhé, CEO, Cognito iQ. 

Applying the Machine Learning Process for Better Service Resolutions

Feb 26, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the the final article in our current series of articles from field service solution provider Astea focussing Artificial Intelligence and Machine Learning,  we see how applying the Machine Learning can lead to better service resolutions... 

Practical Applications of Machine Learning and AI in Field Service

Feb 19, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the third article in our current series of articles from field service solution provider Astea focussing on Artificial Intelligence and Machine Learning we now take a look at some of the practical applications...

Is Field Service Adopting Machine Learning and AI?

Feb 12, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the second article in our current series of articles from field service solution provider Astea focussing Artificial Intelligence and Machine Learning we explore how and why field service companies are adopting these emerging tools... 

Machine Learning - DEFINED

Feb 07, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In a new series of articles from field service solution provider Astea, we tackle one of the burning questions being discussed amongst field service companies across the globe - what is Machine Learning and more importantly how can it be...

The Importance of Artificial Intelligence in the Telecom Industry

Aug 07, 2018 • NewsAIArtificial intelligenceCustomer ExperienceFuture of FIeld ServiceMachine Learningbig datadata sciencefield servicefield service managementService ManagementTelcoMcKinsey

If there is one industry that should be leveraging data in every way possible, it’s telecommunications. The telecommunications industry services billions of people each day, generating massive amounts of data. Though not many telecom companies...

Atos named a 'Leader' in Cognitive IT Infrastructure Management by NelsonHall

Jul 17, 2018 • Newsadvanced analyticsAIArtificial intelligenceATOSCognitive IT Infrastructure Management servicesFuture of FIeld ServiceMachine LearningNelsonHallPeter Pluimvirtual agentsCognitive IT InfrastructureDeep Learningfield servicefield service managementJohn LahertyRoboticsService Management

Atos, a global leader in digital transformation today announces that it has been identified as a ‘Leader’ by global research and advisory firm NelsonHall in its latest Vendor Evaluation & Assessment Tool (NEAT) for Cognitive IT Infrastructure...

The IoT revolution hasn’t happened. It’s only just beginning

Jul 10, 2018 • FeaturesArtificial intelligenceConnected Field ServiceFuture of FIeld ServiceMachine LearningPreventative MaintenancecloudField Service USAGE DigitalIoTScott bergservicemaxThingWorx

Kris Oldland, Editor-in-Chief, Field Service News talks to Scott Berg, CEO at ServiceMax about why IoT has so far failed to hit the heights it really is capable of and what we more should be expecting from connected assets in the near future...

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