Industry Survey: Is Spare Parts Still the Service Division Cash Cow?

Sep 24, 2018 • Aftermarketcopperbergfield serviceLogisticsNewsService LogisticsService ManagementSpare Parts

As a cash cow of the service division, how prepared is your spare parts business to embrace increasing pressure from customer expectations, changing trade agreements, and intra-connected new technologies?  How will these and more affect your...

Volvo Trucks introduces new monitoring services to maximize uptime

Sep 21, 2018 • Autonomous VehiclesDriverless vehiclesFeaturesfield serviceLogisticslogisticsReverse logisticsService LogisticsService ManagementvideoVolvo Trucks

Volvo Trucks has been using connectivity for many years to support customers with efficient service planning. Now technologies are opening up new opportunities to take truck uptime even further. Enabling a deeper, more thorough analysis in real...

Citizens Reserve Announces ‘SUKU’ Platform to Create Industry-Agnostic, Blockchain-Powered Supply Chain Solution

Sep 17, 2018 • BlockchainBusiness EcosystemsCitizens ReservedeloitteEric PisciniLogisticsNewsService LogisticsSUKUSupply Chain Logistics

Citizens Reserve, the high tech startup led by several entrepreneurs and former Deloitte blockchain executives, has unveiled SUKU, an industry agnostic supply chain solution aimed at tackling the issues of transparency, efficiency, and product...

Krone presents practical vehicles and customised 360° services

Aug 27, 2018 • Bernard KroneCapacity ManagementCommercial VehicleKroneKrone TelematicsLogisticsNewsService LogisticsSmart Trailerspare parts logistictelematics

Cleverly connecting the transport world and creating first-class added value - that is what this year's Krone motto "Clever Connections" for the IAA Commercial Vehicles stands for.

Delivering reductions to inner city congestion

Jun 14, 2018 • byboxClaudine MosseriFeaturesfield servicefield service managementInner City CongestionLogisticsReverse logisticsService LogisticsService Management

Inner city congestion has long been a major cause for consternation for field service organisations, but with environmental factors such as air pollution becoming increasingly high on the political agenda of many countries across Europe and...

The benefits of outsourcing the field service supply chain

May 16, 2018 • byboxClaudine MosseriFeaturesfield service managementfirst time fixLogisticslogisticsPUDOService Logisticsservice supply chain

Ensuring your field service engineers are best positioned to deliver a first-time fix becomes a moot point unless you have an efficient service supply chain.

ByBox Launches Switch at RBTE

May 11, 2018 • LogisticsNews

ByBox, providers of smart locker technology and field service solutions, today announced its new offering for the retail market – Switch. While at Retail Business Technology Expo (RBTE) in London, ByBox showcased its new service using...

How will outcome based contracts impact spare parts revenue?

Apr 09, 2018 • copperbergFeaturesField Service SummitLogisticslogisticsService Logisticsservice supply chainSpare PartsSpare Parts SummitThomas Igou

Ahead of the forthcoming inaugural Spare Parts Summit being held in Warwick, UK on April 12th, Field Service News Editor-in-Chief, Kris Oldland talks to Thomas Igou, Content Director, Copperberg about the impact the growing trend of servitization...

What Does Preventative Maintenance Mean For Parts Management...

Jan 22, 2018 • 3D printingAftermarketAsset ManagementAsset Performance ManagementAugmented RealityAutonomous VehiclesdronesErik KjellstromFeaturesIoTLogisticslogisticsparts managementservicemaxServitizationSpare Partsspare parts managementSyncron

What will the impact of servitization and the move to preventative maintenance that it entails have on parts and inventory management? Erik Kjellstrom, Pre-Sales Manager, Syncron tackled this question at the Aftermarket Conference in Hamburg last...

What is Service Chain Optimisation?

Jan 19, 2018 • ClickSoftwareFeaturesLogisticslogisticsPaul Whitelamsupply chain

Paul Whitelam, VP of Product Marketing, ClickSoftware explains why service chain optimisation needn’t be as daunting as we might expect...

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