TrueCommerce named as a Challenger in the 2018 Gartner Magic Quadrant for Multi-Enterprise Supply Chain Business Networks

Jan 28, 2019 • NewslogisticsTrueCommerce

TrueCommerce, a global provider of trading partner connectivity, integration and unified commerce solutions, announced recently that Gartner Inc. has named TrueCommerce a Challenger in their 2018 Magic Quadrant for Multi-Enterprise Supply Chain...

Lean in: How Lean thinking could boost the critical parts supply chain

Jan 16, 2019 • byboxLean Processesspare parts logisticSimon FahieFeatureslogisticsManagementSoftware and AppsFuture of FIeld Service

Simon Fahie, Managing Director - Global Technologies, at ByBox reflects on a busy final quarter for the year, what the big challenges for 2019 will be and how we can overcome them...

Trimble And Intelligent Audit Partner To Provide Robust Freight Auditing And Greater Visibility To The Supply Chain

Dec 05, 2018 • business softwareEnterprise ComputingEnterprise Mobilityfield servicefield service technologyIntelligent AuditLogisticslogisticsNewsService Logisticssupply chainTransportation Management SystemTrimble

Trimble and Intelligent Audit, a leader in freight audit and transportation spend optimization, announced a collaboration to integrate their solutions to enable users to benefit from both real-time visibility and one of the most robust audit...

Volvo Trucks announce first commercial autonomous transport solution

Nov 21, 2018 • Autonomous VehiclesBrønnøy Kalk ASDriverless vehiclesFeaturesfield servicefield service managementlogisticsmobile workforce managementService LogisticsService ManagementvideoVolvo Trucks

In a landmark agreement between Volvo Trucks and Norwegian mining company Brønnøy Kalk AS, six autonomous Volvo FH trucks will transport limestone over a five-kilometre stretch in a mine. Tests of this solution have been carried out successfully...

Volvo Trucks introduces new monitoring services to maximize uptime

Sep 21, 2018 • Autonomous VehiclesDriverless vehiclesFeaturesfield serviceLogisticslogisticsReverse logisticsService LogisticsService ManagementvideoVolvo Trucks

Volvo Trucks has been using connectivity for many years to support customers with efficient service planning. Now technologies are opening up new opportunities to take truck uptime even further. Enabling a deeper, more thorough analysis in real...

The benefits of outsourcing the field service supply chain

May 16, 2018 • byboxClaudine MosseriFeaturesfield service managementfirst time fixLogisticslogisticsPUDOService Logisticsservice supply chain

Ensuring your field service engineers are best positioned to deliver a first-time fix becomes a moot point unless you have an efficient service supply chain.

How will outcome based contracts impact spare parts revenue?

Apr 09, 2018 • copperbergFeaturesField Service SummitLogisticslogisticsService Logisticsservice supply chainSpare PartsSpare Parts SummitThomas Igou

Ahead of the forthcoming inaugural Spare Parts Summit being held in Warwick, UK on April 12th, Field Service News Editor-in-Chief, Kris Oldland talks to Thomas Igou, Content Director, Copperberg about the impact the growing trend of servitization...

What Does Preventative Maintenance Mean For Parts Management...

Jan 22, 2018 • 3D printingAftermarketAsset ManagementAsset Performance ManagementAugmented RealityAutonomous VehiclesdronesErik KjellstromFeaturesIoTLogisticslogisticsparts managementservicemaxServitizationSpare Partsspare parts managementSyncron

What will the impact of servitization and the move to preventative maintenance that it entails have on parts and inventory management? Erik Kjellstrom, Pre-Sales Manager, Syncron tackled this question at the Aftermarket Conference in Hamburg last...

What is Service Chain Optimisation?

Jan 19, 2018 • ClickSoftwareFeaturesLogisticslogisticsPaul Whitelamsupply chain

Paul Whitelam, VP of Product Marketing, ClickSoftware explains why service chain optimisation needn’t be as daunting as we might expect...

Service Becomes a Key Differentiator

Jan 11, 2018 • FeaturesJean-Francois MathieuLogisticslogisticsresearchUPS

New research reveals that 86% of companies now expect on-site post-sales services from industrial suppliers. UPS customer examples show how a new supply chain setup can improve technicians’ efficiency by up to 30 min per service and strongly...

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