ARCHIVE FOR THE ‘localz’ CATEGORY

FieldAware and Localz Partner to Uberize Day of Service for Customers

May 18, 2020 • NewsFieldAwaresteve masonService AutomationlocalzCustomer Satisfaction and ExpectationsTim AndrewCSAT

FieldAware's Field Service hub extends best-in-class customer engagement.

The Gig Economy and Field Service: Customer Perception

May 06, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

In this final video in our series looking at the grown-up gig economy and field service, we discuss the importance of customer perception when utilising gig workers as field service technicians...

The Benefits of the Older Gig Worker in Field Service

Apr 29, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

In the fourth part of this series looking at the grown-up gig economy in field service we explore the win-win benefits of the older gig worker being utilised within the field service sector...

Debunking the Myths of the Gig-Economy

Apr 22, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

In the next part of our video series published in partnership with Localz that looks at gig economy in field service, we take a look at some of the core misconceptions of the gig workers and employers...

Understanding the Blended Field Workforce

Apr 15, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

As part of our series run in partnership with Localz exploring how field service companies can hardness the 'grown-up gig economy' we outline the benefits of a blended field workforce that marries internal and third party.

Why the Field Service Sector Needs the Gig Economy

Apr 08, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

In the first part of our series run in partnership with Localz exploring how field service companies can hardness the 'grown-up gig economy' we outline why the field service sector needs to embrace the gig economy...

Covid-19: The Impact on Customer Experience - Mobile Workforce

Mar 25, 2020 • FeatureslocalzCovid-19Managing the Mobile Workforce

Louise Robertson from Localz outlines some of the challenges the mobile workforce face during the pandemic and ways of negating its impact.

DW Support Services “Uberizes” with Localz

Jan 22, 2020 • Software & AppsNewslocalz

DW Support Services (DW) selects Localz, leading experts in last-mile location and messaging technology to “Uberize” its real-time customer communications.

Beyond the Buzz  Words: Uberization

Nov 19, 2019 • FeaturesFuture of field servciceIBMUberization of field serviceUberization of ServicelocalzHSS Hire

Having previously worked together on a white paper entitled the Radical Age of Uberization, Field Service News and Localz were reunited on the topic when the software firm hosted a morning briefing and invited Kris Oldland, Editor-in-Chief, Field...

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