Technological Innovation in the Supply Chain: Past, Present and Future.

Jan 16, 2020 • Software & AppsNewsbyboxLast Mile

Field Service News spoke to Bybox's New CTO Arun Prabhu and asked him what the technological future holds for the service sector.

LMAD’s NOKIA campus trial hints at future of last-mile delivery in Europe

Jan 15, 2020 • NewsNokiafleetLast Mile

Small ADR delivered trial goods in trial at NOKIA event.

Embracing the digital age, or not?

Nov 21, 2019 • byboxFive Elms Capitafleetfleet managementLast MileSmart Lockers

Richard Agostinelli, CEO of ByBox outlines why embracing the digital shift will provide multiple benefits for field service organisations...

Could the gig economy give rise to a new generation of ‘tech-couriers’?

Oct 29, 2019 • FeaturesFuture of FIeld ServiceKris OldlandMIllennialsLast Miletech courier

In keeping with the 2019 modus operandi of ‘Uberize everything,’ tapping into the gig economy to overcome last-mile service  delivery challenges could be a smart move argues Kris Oldland...

Take to the Skies

Oct 29, 2019 • FeaturesFuture of FIeld ServicedronesMark GloverLast MileKey Performance Indicator

A few years back Amazon CEO Jeff Bezos declared on US National TV that he would be investing in Prime Air a delivery network that would utilise drones to deliver packages to their customers. At the time many cynically argued that it was a...

Is Last Mile Service Delivery Your The Weakest Link?

Oct 24, 2019 • FeaturesmanagementMark GloverLast Mile

As our roads become increasingly congested, driven by several factors including the increasing urbanisation of our populations and the mega-trend of click to order replacing the bricks and mortar high street, field service engineers can face...

Last Mile: The 101

Oct 24, 2019 • FeaturesLogisticsmanagementbyboxInner City CongestionLast MileRichard Agostinelli

The topic of last mile service delivery can be a complex nut to crack. However, one company who has been at the vanguard of doing so for more than 20 years is ByBox. The company provides overnight delivery of spares to a network of smart lockers,...

Appointment booking for your last mile service delivery - the good, the bad and the ugly of scheduling systems

Oct 21, 2019 • FLSFLS MobileFLSVISITOURWorkforce Schedulingdynamic schedulingdynamic scheduling softwarefast lean smartmobile workforce schedulingLast Mile

FLS - FAST LEAN SMART, UK Managing Director, Jeremy Squire shares his experience on the tools needed to overcome increasing last mile challenges...

Infrastructure as a Service: Can BT Final Mile Solve The Headache Of Last Mile Service Delivery In An Increasingly Congested World?

Oct 15, 2019 • FeaturesLogisticsService DeliveryField Service LogisticsBTFinal MileLast MileSmart LockersBT Final MileMark West

In a move that eased their own last mile service delivery problems, BT have implemented a vast network of smart lockers across the length and breadth of the UK. Simultaneously BT have utilised their expertise to establish a crucial solution...


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