Zero-Touch Service Logistics: Keeping the Service Supply Chain Moving

Jul 15, 2020 • FeaturesLast MileBT Final MileParts Pricing and Logistics

BT Final Mile Client Account Director, Mark West, reflects on the importance of zero-touch final mile logistics solutions in a post pandemic world...

The importance of being able to get the right parts to the engineer at the right time has


DRONES: UK Industry Group Call for Testing Ground Implementation

Apr 17, 2020 • Newsfuture of field servicedronesLast MileUK Drone Delivery Group

A whitepaper from the UK Drone Delivery group says implementing testing grounds for the technology could accelerate a potentially successful UK drone industry.

PODCAST: Last mile headaches and Sustainability

Mar 06, 2020 • FeaturesbyboxSustainabilityThe Field Service PodcastLast MileParts Pricing and Logistics


Kris Oldland returns to the host's seat for this episode of the Field Service podcast where the talk is focused on the headaches of last mile service delivery...

Technological Innovation in the Supply Chain: Past, Present and Future.

Jan 16, 2020 • Software & AppsNewsbyboxLast Mile

Field Service News spoke to Bybox's New CTO Arun Prabhu and asked him what the technological future holds for the service sector.

LMAD’s NOKIA campus trial hints at future of last-mile delivery in Europe

Jan 15, 2020 • NewsNokiafleetLast Mile

Small ADR delivered trial goods in trial at NOKIA event.

Embracing the digital age, or not?

Nov 21, 2019 • byboxFive Elms Capitafleetfleet managementLast MileSmart Lockers

Richard Agostinelli, CEO of ByBox outlines why embracing the digital shift will provide multiple benefits for field service organisations...

Could the gig economy give rise to a new generation of ‘tech-couriers’?

Oct 29, 2019 • FeaturesFuture of FIeld ServiceKris OldlandMIllennialsLast Miletech courier

In keeping with the 2019 modus operandi of ‘Uberize everything,’ tapping into the gig economy to overcome last-mile service  delivery challenges could be a smart move argues Kris Oldland...

Take to the Skies

Oct 29, 2019 • FeaturesFuture of FIeld ServicedronesMark GloverLast MileKey Performance Indicator

A few years back Amazon CEO Jeff Bezos declared on US National TV that he would be investing in Prime Air a delivery network that would utilise drones to deliver packages to their customers. At the time many cynically argued that it was a...

Is Last Mile Service Delivery Your The Weakest Link?

Oct 24, 2019 • FeaturesmanagementMark GloverLast Mile

As our roads become increasingly congested, driven by several factors including the increasing urbanisation of our populations and the mega-trend of click to order replacing the bricks and mortar high street, field service engineers can face...

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