ARCHIVE FOR THE ‘kris-oldland’ CATEGORY

What Skill Sets Does the Field Tech of the Future Require?

May 23, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Understanding the Next Generation of Field Service Technician

May 16, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Rethinking Key Performance Indicators - what should we be measuring in modern field service

May 09, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Shifts in Thinking or Advances in Technology - What is Driving the Field Service Sector Forwards?

May 02, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Research Analysis: The Ubiquity of Mobile in Field Service

Dec 17, 2018 • videoFeaturesAsteaKris Oldlandmobile workforce managementEnterprise Mobilityfield servicefield service managementField Service Newsfield service technologyService ManagementSoftware and Appsbusiness softwareBusiness TechnologyEnterprise SoftwareJohn Hunt

In this final excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea as they discuss the ubiquity of mobile devices in field service...

The Field Service Podcast: Series 2 Episode 7 - Overcoming a Growing Service Logistics Headache

Oct 25, 2018 • FeaturesLogisticsKris Oldlandmobile workforce managementbyboxfield servicefield service managementService LogisticsService ManagementField Service LogisticsField Service PodcastSimon Fahie

Kris Oldland, Editor-in-Chief, Field Service News talks to Simon Fahie, Managing Director, Bybox, about the big changes that we are facing in field service when it comes to parts logistics and how we can overcome them...

Field Service Podcast: Series 2 Episode 4 - Is Technology Levelling the playing field for smaller service companies

Jul 19, 2018 • FeaturesAIArtificial intelligenceAsolviAugmented RealityFuture of FIeld ServiceKevin McNallyKris OldlandMobilePodcastcloudfield servicefield service managementInternetof ThingsIoTService ManagementTesseract

In this episode of The Field Service Podcast, Field Service News Editor-in-Chief talks to Kevin McNally, Sales Director for Asolvi about how technologies such as Cloud, Mobile, Artificial Intelligence and IoT have enabled smaller companies to not...

Field Service Podcast: Series 2, Episode 2 - Service Leaders ft. Shep Hyken

May 17, 2018 • FeaturesManagementCustomer ServiceKris OldlandPodcastShep Hykenfield servicefield service managementservice excellenceService Management

Kris Oldland, Editor-in-Chief, Field Service News talks to New York Times and Wall St Journal bestseller, international speaker and all-around customer service guru Shep Hyken about six important steps companies must embrace if they are to...

Editorial Leader: Field Service News issue 16 - No Fault Found

Mar 30, 2017 • FeaturesFSN20Kris OldlandMagazine (digital editions)Maximize EuropeMicrosoftNo Fault FoundresourcesCarsten GrothDr John ErkoyuncuField Service Eventsservicemax

Kris Oldland deliver's his editorial leader in issue 16 of Field Service News - the first issue of 2017...

Next Service Community event announced for 24th May in Reading, UK

Mar 29, 2017 • ManagementNewsIan CockettKris OldlandMark KingOraclePitney BowesCygnet TexkimpDave GibsonField Service NewsService CommunitySteve Elsham

The next Service Community event will be held at Oracle's Reading Offices on the 24th May 2017.

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