ARCHIVE FOR THE ‘key-performance-indicator’ CATEGORY

Field Service News Research Highlights Challenges with IoT Data

Mar 19, 2020 • NewsKPIsresearchfield service managementInternet of ThingsIoTservice KPIsIndustry 4.0Key Performance Indicator

Field Service News Research identifies trends amongst field service organisations and the Internet of Things when it comes to the KPIs...

The Changing Numbers of Field Service KPIs

Mar 05, 2020 • NewsKPIsresearchfield service managementservice KPIsKey Performance Indicator

Field Service News research reveals a trend for increasing the numbers of service related KPIs... 

Brave New World: Digitalisation and Servitization

Feb 17, 2020 • NewsKPIsResearchfield serviceServitizationKey Performance IndicatorServitization and Advanced Services

In the first part of a new series of features in which we will explore the latest exclusive field service research findings, we explore how KPIs are changing in a world of servitization, IoT and changing demographics... 

Take to the Skies

Oct 29, 2019 • FeaturesFuture of FIeld ServicedronesMark GloverLast MileKey Performance Indicator

A few years back Amazon CEO Jeff Bezos declared on US National TV that he would be investing in Prime Air a delivery network that would utilise drones to deliver packages to their customers. At the time many cynically argued that it was a...

Research Report: KPIs in Field Service Benchmarking Study (part one)

Oct 23, 2019 • FeaturesManagementKPIsKris OldlandresearchSimPROKey Performance Indicator

We can only manage what we measure as the old adage goes. But in  dynamically evolving environment such as we find our selves in today the question as to what exactly it is we should be measuring in order to manage our field service operations...

1

Leave a Reply

Latest from Twitter