Next Service Community Event Announced

Aug 09, 2018 • ManagementNewsMark HomerNick FrankGE DigitalIshidaRoss TownshendService CommunityThrough Life Engineering ServicesGE Power

The not-for-profit knowledge sharing group the Service Community, has announced their next event will hosted by GE Power at their new Stafford Location on the 16th October 2018...

Are your customer’s holding back your flight to advanced services?

Jul 20, 2018 • FeaturesManagementAli BigdeliMAN UKIshidaRolls RoyceRoss TownsendServitizationThrough Life Servicestim bainesThe View from AcademiaServitization and Advanced Services

Servitization is becoming a huge topic in the field service sector as we see more and more organisations step on a path towards advanced services we must realise that they cannot do it alone, their customers must be prepared to come along on the...

Advancing advanced services

May 26, 2017 • FeaturesFuture of FIeld ServiceIshidaJason SmithServitizationServitization and Advanced Services

While for many the shift from traditional transactional product focussed business models to a more strategic service centric approach that focuses on longer term, outcome based contracts is a complex process to navigate. However, Jason Smith,...


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