ARCHIVE FOR THE ‘integrated-platform’ CATEGORY

Verint and Intelcom work together to provide the "complete" workforce management and contact centre solution

Nov 20, 2013 • Newscontact centreintegrated platformoptimisationverintworkforce managementintelcomSoftware and AppsUncategorized

With a fully integrated product across the two companies customers are set to benefit from one integrated contact centre solution based on Intelecom Connect and Verint Impact 360 workforce management Software. The offering is available in one...

A platform approach: integrating fleet management, optimisation and mobile workforce management will lead to faster ROI

Nov 19, 2013 • FeaturesFleet Technologyintegrated platformoptimisationcloudfleet managementsergio baratatelogis

The explosion of mobility and connected services means that fully integrated fleet management, route and job allocation is now a compelling option. Sergio Barata, General Manager of EMEA at Telogis explains.

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