ARCHIVE FOR THE ‘ifs’ CATEGORY

IFS Sponsored Study Shows Impact of ERP

Oct 10, 2019 • ManagementSoftware & AppsNewsIDCIFSEnterprise Resource Planning

Findings from end-user evaluation reveal Enterprise Resource Planning can deliver value benefits beyond operational efficiencies.

IFS Acquire Astea

Oct 08, 2019 • NewsAsteaMergers and AcquisitionsIFS

IFS complete definitive agreement with Global Software Company Astea International. 

Three Opportunities to Upskill Your Technicians for Today’s Field Service Landscape

Aug 21, 2019 • FeaturesManagementIFSSarah Nicastro

The field service landscape is evolving and it is important to ensure your field service engineers are equipped for the challenges ahead. Here, Sarah Nicastro, Field Service Evangelist with IFS outlines three core opportunities to do just...

IFS to Garner data insight on Rolls-Royce aircraft engines

Aug 19, 2019 • NewsIFSRolls RoyceSoftware and Apps

IFS to optimize maintenance scheduling, service and product development through simplified access to Rolls-Royce Trent engine data.

The Big Discussion: Augmented Reality - Part 4.

Aug 07, 2019 • FeaturesAugmented RealityFuture of FIeld ServiceWorkforceIFSskillsThe Big DiscussionOverITLibrestream

In the Big Discussion we bring together a panel of industry experts and focus on one key topic within the field service sector. In the final part of our forum on Augmented Reality, contributors including Stephen Jeffs-Watts, Senior Advisor...

Welcome to Digital Transformation - Please Drive Carefully

Aug 05, 2019 • FeaturesSoftware & Appsfuture of field serviceDigital TransformationIFS

At the Field Service USA conference in Palm Springs, California this year, digital transformation continued to dominate discussions. Marne Martin of IFS and our own Kris Oldland were both on the speaking roster so they caught up over a coffee to...

The Big Discussion: Augmented Reality - Part 3.

Jul 31, 2019 • FeaturesAugmented RealityFuture of FIeld ServiceWorkforceIFSskillsThe Big DiscussionOverITLibrestream

In the Big Discussion we bring together a panel of industry experts and focus on one key topic within the field service sector. In the third of a four part series on Augmented Reality, our panel including Stephen Jeffs-Watts, Senior Advisor...

Digital Transformation: the engine powering our experience economy

Jul 30, 2019 • FeaturesManagementCustomer ExpectationsCustomer Experiencecustomer satisfactionCustomer ServiceMark Brewermobile workforce managementDigital TransformationExperience Economyfield servicefield service managementIFSService Management

In his previous article for Field Service News, Mark Brewer, Global Industry Director, Service Management, IFS introduced the concept of the experience economy, now he outlines why digital transformation is the key to driving it forwards...

IFS Reveals 48% License Revenue Increase and 20% YoY Growth

Jul 30, 2019 • Software & AppsNewsIFSreportFinance

2019 figures shows revenue guidance increase equivalent to $711 million, representing 20% year-on-year growth.

The Big Discussion: Augmented Reality - Part 2.

Jul 24, 2019 • FeaturesAugmented RealityFuture of FIeld ServiceWorkforceIFSskillsThe Big DiscussionOverITLibrestream

In the Big Discussion we bring together a panel of industry experts and focus on one key topic within the field service sector. In the second of a four part series on Augmented Reality, our panel including Stephen Jeffs-Watts, Senior Advisor...
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