ARCHIVE FOR THE ‘ifs’ CATEGORY

IFS Refreshes Its Brand Ahead of Milestone Launch

Mar 01, 2021 • NewsRebrandDigital TransformationIFS

IFS, the global enterprise applications company, today unveils a new brand identity to fuse its evolved market position and herald an industry-changing product launch that takes place on March 10, 2021.

Successful Service Transformation Journeys

Jan 06, 2021 • FeaturesWhite Paperfield service managementIFSService LeadershipLeadership and Strategy

In this third and final excerpt from a recent white paper published by IFS and Noventum we look at three case studies illustrating successful transformation journeys.

Dealing With Organisational Resistance

Dec 22, 2020 • FeaturesWhite Paperfield service managementIFSService LeadershipLeadership and Strategy

In this second excerpt from a recent white paper published by IFS and Noventum, now available at Field Service News, we analyse how to deal with organisational resistance, develop internal skills and capabilities and how to use technology...

The Service Transformation Journey

Dec 15, 2020 • FeaturesWhite Paperfield service managementIFSService LeadershipLeadership and Strategy

In this new series of excerpts from a recent white paper published by IFS and Noventum, now available at Field Service News, we analyze how to productise services and set the climate for the service transformation...

Digital Transformation Is Still Fundamentally Human, IFS Study Finds

Oct 29, 2020 • NewsArtifical IntellignceAugmented RealityDigital TransformationIFS

The human factor is widely recognized as an essential component to digital transformation success. In fact, over a quarter (27 percent) of companies acknowledge that despite being key, people are often overlooked when planning and executing...

The Gartner 2020 Magic Quadrant for Field Service Management Paints a Picture of Progress

Oct 15, 2020 • FeaturesDigital Transformationfield service managementIFSSarah Nicastro

Sarah Nicastro, IFS, reflect’s on the recently published Gartner 2020 Magic Quadrant for Field Service Management and the positive trends it shows for our industry...

Cultural Misalignment and Poor Vendor Advice Among Top Reasons for Digital Transformation Derailment, IFS Study Finds

Sep 10, 2020 • NewsArtificial intelligenceDigital TransformationIFSTechnology

As digital transformation spend is increasing around the world, businesses look for technology vendors whose ethics (29 percent) and culture (23 percent) align with their own. Interestingly, these considerations trump innovation in the ranking of...

AI and Automation Power Latest Release of IFS Customer Engagement Software

Sep 03, 2020 • NewsArtificial intelligenceDigital TransformationIFSTechnology

IFS, the global enterprise applications company, announces the availability of new and enhanced capabilities in its customer engagement software enabling companies to respond to the challenges facing the traditional call center and transform...

Future Proofing Spare Parts Inventory Management

Aug 11, 2020 • FeaturesMichael BlumbergExel Computer SystemsIFSMizeParts Pricing and LogisticsCarl Cridland

The world of spare parts has been woefully neglected for too long within the field service conversation. Fortunately, that is beginning to change dramatically as companies start to face up to the importance of having excellent visibility into...

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