Mynul Kahn, Field Nation. The Shift in Service Recruitment. (Podcast)

Mar 22, 2019 • FeaturesFuture of field servciceFuture of FIeld ServiceGig Economyworkforce managementThe Field Service Podcast

In the latest Field Service Podcast, Mynul Kahn, CEO and Founder of Field Nation, discusses the changing modern nature of field service recruitment.


Will AI Remove The Human Touch?

Mar 13, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceGig EconomyKPIsclick softwareEmployee SatisfactionCustomer Focus

Click Software’s Hilla Karni sat down with Field Service News’ Deputy Editor Mark Glover at Field Service Europe 2018 in Amsterdam, sharing thoughts on Augmented Reality, the gig economy and the importance of employee wellbeing.

Good enough, not good enough

Feb 27, 2019 • FeaturesArtificial intelligenceGig EconomyOneserveBlockchainChris Proctor

As a recent guest on the Field Service Podcast, Oneserve’s CEO Chris Proctor shared thoughts on innovation, servitization and the worrying discrepancy between new and retiring engineers. Field Service News Deputy Editor Mark Glover looks back on...

2017 Year in Review: Innovations in Field Service

Jan 25, 2018 • FeaturesAugmented RealityCoresystemsFuture of FIeld ServiceGig Economymanuel grenacherIoT

It’s been a whirlwind year in terms of technology development impacting the field service sector and the breakneck pace of development shows no signs of slowing down anytime soon. Manuel Grenacher, CEO, Coresystems takes stock of the rapid...

Growing the Field Service Talent Pool with Crowdsourcing

Sep 05, 2017 • FeaturesCrowd SourcingFuture of FIeld ServiceGig EconomyPaul WhitelamClickSoftware

ClickSoftware’s Paul Whitelam wonders if crowdsourcing could be the solution to fluctuating demands on a workforce that field service companies have been waiting for...


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