ARCHIVE FOR THE ‘future-of-field-service’ CATEGORY

Hartree Centre gets quantum simulator

Mar 01, 2019 • NewsATOSFuture of FIeld ServiceQuantum Computing

Atos has announces an agreement with the Science and Technology Facilities Council’s (STFC) Hartree Centre that will see one of the UK’s leading high-performance computing research facilities take the first UK delivery of an Atos Quantum Learning...

IX Reach partners with African data centre

Feb 28, 2019 • NewsconnectivityFuture of FIeld ServicecloudData Centres

IX Reach, the leading provider of SDN cloud connectivity, remote peering and Ethernet services to more than 170 global locations is proud to announce its network expansion into East Africa in partnership with the Djibouti Data Center.

Applying the Machine Learning Process for Better Service Resolutions

Feb 26, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the the final article in our current series of articles from field service solution provider Astea focussing Artificial Intelligence and Machine Learning,  we see how applying the Machine Learning can lead to better service resolutions... 

The Big Discussion: What Challenges, Opportunities and Trends should we expect in 2019? Part 1.

Feb 25, 2019 • FeaturesAugmented RealityFuture of FIeld ServiceWorkforceBill PollockFieldAwareskillsStrategies for GrowthSMThe Big DiscussionMarc TatarskySimPROWaste Management

In the first of a four-part series, we bring together three industry experts and put four key questions for them to answer to give us a balanced view of the major trends impacting the field service sector. With responses from Bill Pollock,...

Practical Applications of Machine Learning and AI in Field Service

Feb 19, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the third article in our current series of articles from field service solution provider Astea focussing on Artificial Intelligence and Machine Learning we now take a look at some of the practical applications...

Ericsson launches critical communications broadband networks offering

Feb 14, 2019 • NewsFuture of FIeld ServiceEricssonField Service ConnectivityGlobal Mobile Broadband

Ericsson has launched its critical communications broadband portfolio for service providers, enabling service providers to meet the business-critical and mission-critical needs of industries and public safety agencies as digitalization and...

Over 16 million patients worldwide are remotely monitored, mirroring trends in lone worker tech.

Feb 12, 2019 • NewsFuture of FIeld ServiceMedicalBerg InsightLone Worker SafetyRemote Monitoring

IoT connectivity and remote monitoring, used by companies to monitor the safety of their lone workers, straddles into medical sphere to keep tabs on patients' health. 

Is Field Service Adopting Machine Learning and AI?

Feb 12, 2019 • FeaturesArtificial intelligenceFuture of FIeld ServiceMachine LearningEmily Hackman

In the second article in our current series of articles from field service solution provider Astea focussing Artificial Intelligence and Machine Learning we explore how and why field service companies are adopting these emerging tools... 

Why context is king in data collection

Feb 11, 2019 • FeaturesDataFuture of FIeld ServiceNovotek

It’s no secret that data collection is important for generating valuable insight that helps plant managers improve efficiency in industrial systems. However the importance of understanding the context of the data is less well known. George Walker...

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