ARCHIVE FOR THE ‘future-of-field-service’ CATEGORY

Digitalisation needs to be about the process not the technology…

Nov 08, 2018 • AsteadigitalisationEnterprise MobilityFeaturesfield servicefield service managementfield service technologyFuture of FIeld ServiceJohn HuntService ManagementService Management Technology

John Hunt outlines why when it comes to digitalisation, the focus should be on the end goals, not the technology...

Severn Trent is looking for Robotics products and services

Nov 06, 2018 • Future of FIeld Servicefuture of field serviceNewsRoboticsSevern TrentutilitiesWaste ManagementWater Management

Water and waste company Severn Trent is on the lookout for new and innovative ways to manage its water pipe network, and is now looking to the robotics sector to help provide solutions to some very specific issues.

Why Augmented Reality Is Not Just A Solution For The Enterprise...

Oct 31, 2018 • Augmented RealityFeaturesfield servicefield service managementfield service technologyFuture of FIeld Servicemobile workforce managementRemote AssistanceService ManagementSmall Medium EnterpriseSMB

The potential for Augmented Reality being utilised in field service delivery can be leveraged just as effectively by smaller and medium-sized businesses as it can by their larger enterprise sized peers. Kris Oldland reports...

Delivering value with Enterprise Virtual Collaboration thanks to AR, MR & VR

Oct 29, 2018 • Andrea BardiniAugmented RealityFeaturesfield servicefield service technologyFuture of FIeld Servicefuture of field serviceMerged Realitymobile workforce managementOverITService ManagementVirtual Reality

Augmented, Mixed & Virtual Reality is certainly a technology trend that is set to massively impact businesses in their field service processes...

IoT + AR in Field Service: Convergence of the Physical and the Digital

Oct 24, 2018 • Augmented RealityConnected Field ServiceFeaturesfield servicefield service managementFuture of FIeld Servicefuture of field serviceIFSInternet of ThingsMark Brewermobile workforce managementRemote AssistanceService Management

Mark Brewer looks at how and why the two big technologies that are set to alter our industry forever are likely to converge...

T-Mobile and Ericsson Sign Major $3.5 Billion 5G Agreement

Oct 24, 2018 • 5GEricssonfield serviceField Service Connectivityfield service managementFuture of FIeld ServiceMobile DataNewsService ManagementT Mobile

Ericsson has recently announced a multi-year, $3.5 billion contract to support T-Mobile’s nationwide 5G network deployment. Under the deal, Ericsson will provide T-Mobile with the latest 5G New Radio (NR) hardware and software compliant with...

Tieto joins European AI Alliance to shape the era of artificial intelligence

Oct 18, 2018 • AIArtificial intelligenceEuropean AI Alliancefield service managementFuture of FIeld Servicemobile workforceNewsService ManagementTieto

Tieto announced recently that it is one the first Nordic companies to join the European AI Alliance, a newly-formed forum for artificial intelligence (AI) stakeholders to come together to push European competitiveness on AI research and...

The Field Service Podcast: Series 2 Episode 6 - Are you fishing with a line or a net?

Oct 18, 2018 • ABBConnected Field ServiceFeaturesfield servicefield service managementField Service PodcastFuture of FIeld ServiceIoTKevin StarrPodcastService AutomationService Management

The Internet Of Things Is Turning Facilities Management On Its Head

Oct 17, 2018 • Connected Field ServiceCurtis ThomsonFeaturesfield servicefield service managementFuture of FIeld ServiceIoTService AutomationService ManagementSimPRO

The United Kingdom’s army of tradespeople who monitor, maintain and fix the billions of pounds of equipment that keeps offices, factories and shops open have become the new frontline in the advance of the Internet of Things (IoT).

The Benefits of Automating Asset and Service Data Collection and Utilisation

Oct 08, 2018 • Advanced ServiceAsset ManagementFeaturesfield servicefield service managementFuture of FIeld ServiceGE Digitalmobile workforce managementService Data CollectionService ManagementservicemaxServitizationThrough Life Engineering Services

ServiceMax, a GE Digital company, has recently commissioned independent market research specialist Vanson Bourne to explore the trends around this topic and have recently published an executive summary on the findings of this research which is...
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