ARCHIVE FOR THE ‘future-of-field-service-2’ CATEGORY

ServiceMax and Krios Partner to Create Service Recruitment Platform

May 07, 2020 • Newsfuture of field serviceServiceERPservicemaxService RecruitmentCovid-19

Field Service Finder comes in response to covid-19 recruitment challenges.

Five P's to Post-Covid Service Resilience

May 07, 2020 • Featuresfuture of field serviceMartin Summerhayescorona virusCovid-19

Martin Summerhayes offers a take on the five P's business acronym that could help service directors when they switch their infrastructure back on.

New RPA Manages Virtual Workforce

May 05, 2020 • Software & AppsNewsAutomationfuture of field serviceIndustrial AutomationRPA

Zryon's Console X uses AI to analyse and streamline processes.

Drones: Service Revolution or Pie in the Sky?

May 04, 2020 • Featuresfuture of field servicedronesUK Drone Delivery GroupParts Pricing and Logistics

Is it time for a reality check when it comes to drones and service? Mark Glover speaks to Robert Garbett from the UK Drone Delivery Group who says mid-mile delivery might be possible but we're a long way from Amazon delivering from above.

APAC Industrial Sector to Benefit Significantly From Edge Computing Growth, Report Shows

Apr 28, 2020 • Newsfuture of field serviceresearch reportAPACEdge ComputingGlobalData

Tech that reduces data lag by is set to grow across region and bring benefits to industrial sector.

From Chaos to Resilience

Apr 22, 2020 • FeaturesManagementfuture of field serviceNick FrankSi2PartnersCovid-19Leadership and Strategy

The chaos that we all found ourselves thrown into during the global pandemic has meant a lot of introspection from both a personal and corporate perspective for all of us. Yet as we move forwards into the new realities of a post-Covid-19 world...

DRONES: UK Industry Group Call for Testing Ground Implementation

Apr 17, 2020 • Newsfuture of field servicedronesLast MileUK Drone Delivery Group

A whitepaper from the UK Drone Delivery group says implementing testing grounds for the technology could accelerate a potentially successful UK drone industry.

The Human in the Digitally Enabled Product Service System

Apr 09, 2020 • future of field serviceLucenre UniversityServitizationShaun WestThe View from AcademiaServitization and Advanced Services

 

Dr. Shaun West, of Lucerne University, explains why increasingly it seems that we have made the mistake of designing services with the machine in mind and us mere humans are developing a habit of just getting in the way...

How to Tackle the Field Service Talent Gap

Apr 03, 2020 • FeaturesAgeing Workforce Crisisfuture of field serviceWBRField Service & B2B CX Asia

The challenging act of balancing the equation of increasing need for field service resources with a dwindling current labour pool is one impacting field service organisations in every corner of the globe. Here, the editorial team at WBR Singapore...

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