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AD Bly has achieved savings of £100,000 after an investment in technology helped to reduce maintenance bills, improve driver behaviour and slash mileage

The Knebworth-based construction firm has implemented a joint solution combining TomTom Telematics WEBFLEET and FleetCheck to help boost efficiency across its fleet, with consultancy support from TomTom reseller Auto Electrical Services.

The integration of WEBFLEET and FleetCheck means service schedules can be managed based on up-to-date information drawn from the vehicle, including odometer readings. This helps AD Bly to conduct proactive maintenance work, calling vehicles in immediately when work is required to prevent problems from developing.

Meanwhile, improved mileage reporting has also allowed the company to cut down on out-of-hours use of vehicles, helping to reduce the number of miles travelled by around 5,000 over the course of a year. Reports on driving time and mileage per day also help AD Bly take greater control over the safety of staff.

Bringing different data streams together in one place has helped to change the way we work and allow us to gain greater insights into the operation of our fleetAdam Gamlin, Fleet Manager at AD Bly said: “Bringing different data streams together in one place has helped to change the way we work and allow us to gain greater insights into the operation of our fleet. As a result, the transport department is better able to support the growth aims of the wider business.”

AD Bly also targeted driver behaviour as an area of focus across its fleet of two HGVs and 169 LCVs. OptiDrive 360 – a key component of WEBFLEET – provides managers with weekly reports detailing incidences of speeding, harsh steering and harsh braking. This allows them to conduct detailed driver debriefs allowing them to target any performance issues that may have a negative impact on fuel efficiency and safety.

Meanwhile, the drivers themselves receive in-trip feedback and predictive advice, empowering them with the information needed to make positive changes.

Gamlin added: “By unlocking a wealth of data on driving performance, we are now in an even better position to work with our drivers to improve their safety and help the business operate more efficiently. Our employees reacted well to the introduction of the technology and improvements to performance happened very quickly.

“Now, we are quickly able to identify the root causes of any performance issues and address these with individual drivers, providing the support, advice and training needed to help them improve.”

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Research released this week by Verizon Connect has revealed that a quarter of UK commercial drivers are breaching driver guidelines around rest and fatigue.

By UK law, a commercial driver must take a rest break of at least 45 minutes after a maximum of four hours and 30 minutes of driving time.[1] Yet, a quarter of fleet managers admitted that their drivers on average take breaks after five hours or more, breaching the driver guidelines.

The study confirms the challenge fleet managers face to ensure their drivers remain safe and compliant. When asked about the top issues that worry them, 24 percent cited compliance, 23 percent said unsafe driving practices and 13 percent of fleet managers said drivers not taking rest.

Two-thirds of fleet managers (66 percent) have systems in place to help ensure their drivers take required breaksTwo-thirds of fleet managers (66 percent) have systems in place to help ensure their drivers take required breaks. However, 16 percent of them leave it at each driver’s discretion to take appropriate rest, 15 percent ask their drivers about their breaks and 3 percent do not know.

Many fleet managers (46 percent) use a tachograph to automatically record vehicle speed and distance and to keep track of their drivers’ rest periods. While this is the most time-effective approach for fleet managers, it still has its challenges. According to the study, fleet managers said they spend more than three hours a week correcting and following up on drivers’ tachograph mistakes – which adds up to nearly 21 working days, or more than a month, each year. When asked how they would prefer to spend this time instead, looking for ways to reduce costs was the most popular response with 39 percent.

Fleet managers must also keep tachograph data on record for no fewer than 12 months.

Over a third (31 percent) admit non-compliance by failing to download driver data every 28 days and storing the data for less time than they are supposed to (29 percent).

“Fleet managers are frequently under pressure to increase margins, impress their customers and outshine their competitors. However, safety is still priority number one. Our research shows how hard fleet managers have to work to maintain safety and compliance while juggling so many demands,” comments Derek Bryan, Vice President, EMEA, Verizon Connect.

“Simple systems can be put in place to cut down time spent on admin while ensuring compliance and driver safety. By integrating tachograph data with their fleet management system, organisations of any size can improve driver safety, compliance, and productivity. In doing so, managers reclaim time to focus on growing and improving the business.”

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Connected vehicle cameras are having a dramatic impact on the cost and lifecycle of insurance claims according to Intelligent Telematics and Plexus Law, so could save the commercial fleet sector many millions of pounds each year. Following the analysis of 4,000 vehicles fitted with the SureCam 3G forward-facing device, it was found that there was a 50% reduction in average claims costs and a 15% increase in the average speed of resolution when compared to vans and HGVs operating without a camera.

“The clear message to commercial fleet operators is that connected vehicle cameras are proven to make insurance claims cheaper and quicker to resolve,” explains Sam Footer, Partnerships & Marketing Director at Intelligent Telematics. “Understanding who was responsible can quickly be established with immediate access to video footage – avoiding costly 50/50, exaggerated and fraudulent claims – while at fault incidents can be identified and processed rapidly, keeping third-party costs to a minimum.”

The findings show that it is possible to take better control of the claims management process using connected vehicle camerasBy having access to video evidence with supporting vehicle data directly from the scene of a collision is helping insurance claims handlers to make a faster and more accurate liability decision. The findings show that it is possible to take better control of the claims management process using connected vehicle cameras, with rear-end shunts (55%) and collisions while emerging from junctions (43%) seeing the largest reductions in average claims costs.

Tim Short, Head of Motor Practice at Plexus Law commented: “When you consider that the reported average cost of motor property damage and personal injury claims last year was almost £3,000 and £10,000 respectively, there are clear benefits to be had from adopting connected vehicle cameras. By taking advantage of first notification of loss (FNOL) and proactive claims management a commercial fleet operator can make dramatic savings, which will go straight to the bottom line of their business.”

Intelligent Telematics’ SureCam 3G devices are the leading single, dual and multi-camera solutions for vehicle operations, providing increased protection against fraudulent insurance claims, false driving allegations and disputed liability. They use the most sophisticated 3G and 4G technology so that HD footage of any collision, near miss or harsh driving incident is captured and automatically transmitted within moments of it happening. Unlike other systems in the marketplace, the videos and supporting data are uploaded to a secure server network with no user intervention required, making them the only truly effective 3G vehicle cameras for First Notification of Loss (FNOL).

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An innovative fuel and driver management solution from TomTomTelematics and BP has helped logistics specialists Corporate Solutions cut fuel costs by 8.1 percent.

The Birmingham-based company, which provides bespoke temperature controlled and ambient distribution services, introduced BP FleetMove Pro across its 100-strong HGV fleet in June 2017.

The new integrated system combines BP fuel card information with vehicle location, fuel consumption, driver behaviour and vehicle maintenance data from WEBFLEET, TomTom Telematics’ fleet management solution.  This provides full visibility and control over how fuel is being used across the entire fleet in one, easy-to-use interface. 

Instead of checking thousands of individual fuel card transactions manually every year, the company now receives fuel card exception reports Instead of checking thousands of individual fuel card transactions manually every year, the company now receives fuel card exception reports. These highlight at a glance if there is an anomaly that might indicate fraudulent card use, such as when a fuel card transaction and vehicle location do not match.

WEBFLEET’s integral OptiDrive 360 functionality meanwhile – which gives drivers in-cab feedback and advice on a number of key indicators affecting fuel efficiency, including speeding, idling, sudden braking and harsh steering – has helped improve fleet mpg by 9.2 percent.

In addition, weekly fuel consumption reports have highlighted a clear correlation between fuel wastage due to idling and number of accidents, triggering targeted driver training.

“We’re delighted with the results,” says Stuart Payne, Commercial Director at Corporate Solutions. “Combining different streams of data in this way makes everyone’s life easier, helping us to save time and reduce operating costs.”

Further benefits to the company include WEBFLEET alerts that highlight when any of the vehicles’ dashcam cameras are no longer working, helping to plug any evidence gaps for future insurance claims.

Scheduled integration with the incumbent routing and scheduling system means the company will soon be able to send drivers directions to the most appropriate BP stations on each route to help them get the best fuel deals.

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Fleet Operations, the UK's leading independent provider of outsourced fleet management services, warns that many businesses within the fleet industry remain underprepared for the introduction of the General Data Protection Regulation (GDPR).

The GDPR comes into force on 25th May 2018 and requires businesses to comply with a new set of rules designed to safeguard personal data.

One of the most significant changes means that organisations will now take responsibility for data protection breaches at any point within the supply chain. This puts fleet suppliers and operators at particularly high risk due to the large amount of personal data transactions that occur within the fleet supply chain.

And Brian Hardwick, Head of Operations at Fleet Operations, believes too few companies have got to grips with the full extent of their new responsibilities under the GDPR.

“As a starting point, it is vital for organisations to map all data flows across the business, which means documenting all data coming in and going out, as well as the various organisations or individuals that process information at each point in the supply chain. Contracts must now be in place between the data controller and data processor in each of these data transactions covering all the requisite details outlined by the GDPR.”

The consequences for failing to comply with the GDPR are high, with the maximum fine for infringements set at 20 million Euros or 4% of turnover, whichever is greater.

In this context, Hardwick insists it is the responsibility of everyone within an organisation to minimise the potential for breaches.

He added: “It is not sufficient for an organisation to simply hand all responsibility for the GDPR to a designated data controller – everyone should bear some of the burden. There are obvious data streams, such as payroll, but there are less obvious ones that include everyday emails. In this context, a breach could occur due to something as simple as copying someone into an email thread that contains data they do not have consent to view.

“That’s why it is important to communicate the new regulation – and the steps you are taking to address it – very clearly to all staff and put data protection at the centre of your organisational culture.”

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The field service sector could see huge benefits from self-driving cars so the recent announcement from Byton should be of interest to field service organisations everywhere...

BYTON, an innovator of smart, premium electric vehicles, announced a partnership with Aurora, a leading self-driving technology company.

The partnership will help BYTON incorporate Level 4 (L4) autonomous-driving vehicle capabilities into BYTON vehicles and enable BYTON to become among the very first group of carmakers to bring L4 and eventually Level 5 (L5) cars to market.

In the next two years, BYTON and Aurora will jointly conduct pilot deployment of Aurora’s L4 autonomous driving systems on BYTON vehiclesIn the next two years, BYTON and Aurora will jointly conduct pilot deployment of Aurora’s L4 autonomous driving systems on BYTON vehicles. Additionally, BYTON and Aurora will explore the use of Aurora’s self-driving system in BYTON's series production vehicles. According to the Society of Automotive Engineers, L4 autonomous vehicles can drive independently in most environments, with the expectations that humans may need or choose to drive in some conditions.

"BYTON is designed for the age of autonomous driving. We are pleased to partner with Aurora, as Aurora is supremely focused on a mission to deliver the benefits of self-driving vehicles safely, quickly, and globally," said Dr. Carsten Breitfeld, CEO and Co-Founder of BYTON.

Dr. Daniel Kirchert, President and Co-Founder at BYTON, added, "I'm confident that Aurora will be instrumental in helping BYTON achieve its objectives as an innovator of smart, premium electric cars with Level 4 and Level 5 autonomous driving."

Chris Urmson, CEO at Aurora, said “We are excited to partner with BYTON, an innovator in the electric vehicle industry, to further advance our goal of delivering self-driving vehicles quickly, broadly and safely. We look forward to piloting this technology in California.”

Earlier this month at CES 2018 in Las Vegas, BYTON premiered its BYTON Concept and announced plans to design and build smart premium electric cars for the Chinese, U.S. and European markets. Sales are set to begin in China in 2019, and sales in the United States and Europe to start in 2020.

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Verizon Communications Inc. has announced the acquisition of Movildata Internacional, a Murcia, Spain-based provider of commercial fleet management solutions. Terms of the transaction, which closed on Jan. 19, 2018, have not been disclosed.

Verizon Telematics is an established leader across Europe with a strong presence in the United Kingdom, Ireland, the Netherlands, Germany, France and Poland. Movildata, an established industry leader in Spain, complements Verizon Telematics’ expanding operations in southern Europe, specifically Portugal and Italy. “We see Movildata as a natural fit and highly synergistic with our European business,” said Andrés Irlando, CEO of Verizon Telematics. “This strategic acquisition strengthens Verizon Telematics’ market position, accelerates growth and allows us to expand the footprint of our market-leading solutions and services.”

With more than five million commercial vehicles, Spain represents the second largest market for commercial vehicles in Western EuropeWith more than five million commercial vehicles, Spain represents the second largest market for commercial vehicles in Western Europe according to leading industry analyst firm Berg Insight.¹ Furthermore, the market for fleet management solutions is significantly underpenetrated compared to other major markets in Europe, creating opportunities for growth.

Movildata employees have joined the Verizon Telematics team and will continue to drive sales and support for its current fleet management products. In addition, Verizon Telematics plans to add Fleetmatics’ REVEAL™ to the portfolio of software solutions available to Spanish fleet operators. Verizon Telematics provides world-class vehicle tracking and business intelligence solutions designed to help generate cost savings, improve productivity and help monitor driver safety for virtually any mobile workforce.

“We are proud of what the company has accomplished in this market, and we know that with this transaction our success will continue,” said Luis Enrique Rodrigo, CEO of Movildata. “Verizon Telematics’ expansive global reach and robust portfolio of technologies and solutions will allow us to grow the business in Spain and expand our customer service to the next level.”

1Source: Berg Insight “Fleet Management in Europe, M2M Research Series” (2017)

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The most successful logistics managers (and sleigh based delivery drivers) were likely those who could turn to technology to cope with the busiest (and most wonderful) time of the year writes Sergio Barata, General Manager EMEA, Telogis

During the recent holiday season whilst people up and down the country were purchasing piles of food, beverages and presents for their friends and families, spare a thought for those who were able to help make this period as the song goes the most wonderful time of the year.

For fleet managers, this represents one of the most challenging periods on the calendar.

Each year, we hear horror stories of traffic jams and huge queues of HGVs and LCVs snaking for miles outside of distribution centres. We hear about angry customers waiting for their parcels and how it has ruined the holiday. With so many elements to juggle, how can fleet operators keep on top of everything?

Most importantly, how can they ensure their customers get all their present in time?

With research showing that more than half of fleet executives still use manual systems for everyday fleet management tasks, it’s no surprise that many fleets are struggling to cope with the increased holiday workload.

Technology is like Santa’s little helper for fleet and logistics managers, as it plays a vital role in helping to balance distribution centre schedules, driver timings and route traffic and ultimately keep everyone happy. For fleet operators who want to stay ahead of the competition, there’s no time to lose to adopt the latest tech.

Avoiding queues at customers or distribution centres

Long lines of vans and lorries parked outside depots and distribution centres can lead to angry locals – or even a visit from the police – and cause delays for anxious customers waiting for their packages. For fleet managers, it is vital to first look at their Service Level Agreements (SLAs) to establish what is expected of them, and then plan accordingly with the distribution centres in advance to map out the best timings for goods collection.

Avoiding traffic jams with smarter route planning Even without the additional holiday traffic clogging up the roads, a study
earlier this year found that congestion in the UK’s major cities has created a 20 per cent decline in average vehicle speeds, resulting in a whopping 324.3 billion miles of delays altogether – and this is costing our economy around £9bn.

As a result, optimising routes to avoid traffic and achieve marginal gains is more important than ever. MRM provides managers with live analytics that allows them to plan out the best routes beforehand and establish which
driver is best placed to arrive at the desired destination the soonest, as well as being able to manage time slot deliveries. The technology can then track the vehicle’s location once it’s out on the road, and even re-route the driver at a moment’s notice if road conditions suddenly change.

With in the moment visibility over the status and location of each customer’s delivery, this not only means that drivers can take the most efficient routes, potentially reducing idling and fuel consumption, but also that managers are able to respond quickly and knowledgeably to customer questions if unexpected eventualities arise. This can ensure that customer satisfaction will
remain high even if unavoidable delays do occur.

Assisting in planning more effective schedules

Driver schedules can also be a real headache during the holiday season. Fleet and logistics managers constantly battle to make sure hours are allocated as efficiently as possible, and at the same time send the best-placed drivers to various different locations.

If not done properly, managers risk over-burdening some drivers, resulting in them clocking up hour after hour of overtime, while other drivers may remain under-utilised. Not only does unplanned overtime eat into margins, but drivers will become tired and overworked on top of all the stress of the busy holiday period.

With the DVSA suggesting it will clamp down on driver fatigue by issuing fines or infringement notices retrospectively, it has never been more important to get scheduling right. Tech platforms can monitor and analyse driver performance, analysing when drivers start their shifts, how many stops they have made, and what time they have completed their deliveries, helping to know drivers are where they should be at all times.

As everyone was enjoying the holidays, the last thing anyone wanted was to be spending the next couple of weeks anxiously wondering where their deliveries are, and certainly no company wants to be responsible for dampening the festive cheer.

Fleet managers therefore must ensure that they are on top of their logistics as simply relying on outdated technology will no longer suffice.

They need something that is mobile and is able to scale as the business requires. Those with the right technology supporting them can not only increase their chances of getting meeting customers’ heightened expectations, they can manage costs, increase revenue and have a happy and prosperous holiday period.

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When compared to traditional combustion engine vehicles, Electric Vehicles (EVs) can go a long way to reducing the overall costs for any fleet. Mark McKenna, National Sales Manager at Bluedrop Services Motor Fleet Insurance Brokers, suggests that once considering the whole life costs of an EV, investing in such a fleet makes sense.

However, there is always the initial hurdle of the upfront cost to a business. If you have the capital to hand you can make the numbers work, but for most companies it is hard to justify the initial outlay.

Perceptions of EVs running out of charge

One of the other issues around the adoption of EVs is the perceived idea that the vehicles won’t have enough stored power to last for a full day of business driving requirements. Many businesses also perceive that they require more mileage out of the vehicle than they would use in a day.

With the range of use on Electric Vehicles constantly increasing, unfortunately the anxiety around not having enough charge is not seeming to shift. The fact is that mileage range of an EV often fits nicely into the journeys actually being travelled by a fleet, but the mentality surrounding this issue is not changing.

Over time charging time will decrease

Soon however, charging will be so quick that this perception will no longer be a problem. It is all about changing mindsets and educating as well as allowing businesses to test the use of EVs so they can offset their fears. Those medium sized fleets that on the majority conduct shorter journeys would find EVs hugely beneficial, experiencing significant savings.

Additional savings surrounding EVs

Taxes, grants and congestion charges also offer a good sound argument for investing in EVs. The Government have introduced several incentives, making both electric and plug-in vehicles more attractive to both consumers and fleets.

These include low or zero road tax and the exemption from the London Congestion Charge, as well as the suggestion of a national scrappage scheme. Other countries, such as Norway are also offering strong subsidies for EVs, no VAT, free parking and allowing drivers to utilise bus lanes.

London has also recently introduced the Air Quality Business Fund to help companies adopt EVs. This is where businesses can apply for a share of £1 million to help deploy electric cars and charging points to reduce pollution in the capital. The fund itself aims to create five business low emission neighbourhoods. The winners of the fund will be able to use £200,000 to encourage inhabitant to walk, cycle or use public transport, as well as installing EV charging points.

Forward thinking firms as a result are giving careful consideration to the opportunities offered by EVs and are starting to weigh up the pros and cons of their investment. The savings in terms of tax breaks and grants, in addition to fuel cost savings are making a compelling business case.

Electrical charging infrastructure set to grow

The electrical charging infrastructure has long been something of concern in consideration to adopting EVs, however the Queen’s speech which followed the State Opening of Parliament set out the priorities of Government to include improving the national charging and hydrogen refuelling infrastructure.

The legislation will allow the government to require the installation of charge points for electric vehicles at motorway services and petrol stations. Such legislation is essential for making charging faster, cheaper and easier for businesses, helping to accelerate the adoption of EVs and discourage negative concerns.

But will electricity supply cause future issues?

It has also been considered that the rising uptake of Electric Vehicles itself may even start to form one of the challenges against them.

When you consider the fact that more and more requirements on the grid for electricity may cause significant shortages of supply, one solution could be the installation of off-grid power solutions such as PV or wind turbines to deal with the increasing demand on the energy infrastructure.

As the demand for Electric Vehicles continues to grow the impact on energy supplies and the transport infrastructure to meet future needs will be tested.

Whilst there are many challenges surrounding the uptake of EVs the opportunities continue to outweigh them with significant savings to business as well as going a long way towards meeting air quality requirements.

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