Derek Bryan, VP EMEA at Verizon Connect says pro-cycling's approach to data analytics can be mirrored in fleet handling.
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Aug 19, 2019 • Features • Verizon • Verizon Connect • fleet • Fleet Operations • Fleet performance
Derek Bryan, VP EMEA at Verizon Connect says pro-cycling's approach to data analytics can be mirrored in fleet handling.
Across countless industries, the rise of performance analytics has had a fundamental impact on how organisations assess the contribution of their most valuable assets. Thanks to advances in data collection and analysis, managers now possess an incredible amount of information that they can use to evaluate and inform how their employees and their inventory help support the business’s growth. Likewise, employees now have access to more powerful self-management tools than ever before.
You’d imagine that a Silicon Valley giant or a hot tech start-up would provide the best example of an organisation doing this well. But you’d be wrong. It’s actually professional cycling that throws up one of the best examples, thanks to teams’ innovative and relentless use of data. As seen in last month’s Tour de France, every single aspect of their organisation is tailored towards giving their employees out in the field – their riders – every opportunity to perform at the highest possible level.
If performance analytics can be applied with this degree of success within a sporting context – where there is always great scope for uncertainty – then why can’t it be deployed to the benefit of those who manage fleets of vehicles? There are numerous techniques and methodologies that fleet managers can adopt from top road cycling teams to help replicate their success.
These techniques are all founded on one underlying technology that can drive business benefits for fleets of all sizes. Fleet management solutions have become increasingly popular in recent years as a tool to help monitor the health and performance of both vehicles and drivers. Simply deploying a fleet management solution, however, isn’t sufficient. Driving improvements at an enterprise and manager level requires businesses to act on the intelligence and insights collected and generated by these platforms to change their ways of working. In doing so, they deliver productivity and cost benefits for the entire business.
Here are four learnings fleet managers can take from professional cycling to drive performance across their business:
1. Drive greater performance from your employees
Professional cycling leads the way in performance and data analysis. By profiling and measuring every aspect of a cyclist’s performance – from their physiology to their diet, to their riding style – professional cycling organisations identify exactly what they can do to improve a rider’s performance. Whether that be changing their equipment, encouraging them to adapt their riding style/position, or adding or removing an item from their list of approved foods.You’d imagine that a Silicon Valley giant or a hot tech start-up would provide the best example of an organisation doing this well. But you’d be wrong. It’s actually professional cycling that throws up one of the best examples, thanks to teams’ innovative and relentless use of data. As seen in last month’s Tour de France, every single aspect of their organisation is tailored towards giving their employees out in the field – their riders – every opportunity to perform at the highest possible level.
If performance analytics can be applied with this degree of success within a sporting context – where there is always great scope for uncertainty – then why can’t it be deployed to the benefit of those who manage fleets of vehicles? There are numerous techniques and methodologies that fleet managers can adopt from top road cycling teams to help replicate their success.
These techniques are all founded on one underlying technology that can drive business benefits for fleets of all sizes. Fleet management solutions have become increasingly popular in recent years as a tool to help monitor the health and performance of both vehicles and drivers. Simply deploying a fleet management solution, however, isn’t sufficient. Driving improvements at an enterprise and manager level requires businesses to act on the intelligence and insights collected and generated by these platforms to change their ways of working. In doing so, they deliver productivity and cost benefits for the entire business.
Here are four learnings fleet managers can take from professional cycling to drive performance across their business:
1. Drive greater performance from your employees
Using fleet management technologies, fleets can monitor how their employees are performing on the road, and pinpoint specific parts of their performance or schedule that can be improved to drive efficiency for the business. For example, a fleet manager could advise a driver to reduce their speeding or refrain from harsh braking, based on analysis of their driving style, to reduce fuel usage. They could also encourage their driver to turn off their engine when in traffic or stationary on a job to reduce the vehicle’s emissions and fuel costs. Seat belt usage or acceleration are other performance areas that can be monitored as part of a constant feedback loop with drivers. Maintaining this loop is critical to driving higher, more efficient performance across their fleet of vehicles.
2. Give your team the tools to win
Every cyclist is only as good as the cycle they are riding, and as a result, cyclists will often use different bikes based on the specific demands of a race or stage. This approach should be the same for your drivers in the field.
Fleets can benefit from this approach by using fleet management systems to provide drivers the right vehicle for the job, based on its requirements. This means using fleet management platforms to allocate drivers the right vehicle for the job (whether an HGV, LCV or even an SUV) based on the amount of space required for a delivery, or the tools required to complete a job. It could also mean making sure the vehicle has the required number of occupants needed for a specific task, or verifying that it is compliant with local emissions regulations in the area where the job is located.
Certain vehicles can also be allocated to jobs based on the technological tools within the vehicle’s cab, such as on-board dashcams or handsfree connectivity tools, to allow drivers on the road to benefit from technology without disrupting their workflows.
3. Take one for the team
Within the cycling world, the ‘peloton’ is well known for working as a group to allow cyclists to cycle as efficiently and use as little energy as possible. Fleets can do the same by using fleet management platforms to review their routing and scheduling. These solutions allow them to both allocate and schedule jobs based on the most suitable candidate and vehicle, and calculate the most efficient route. Doing this allows drivers to work in harmony to deliver an efficient and effective service to customers.
4. Commit to conditioning
Today’s athletes pay more attention to their own conditioning than ever before. Professional cyclists have almost every aspect of their physiology monitored by their team while they are on their bike, including their heart rate, current load levels and workload threshold.
This monitoring is essential to managing the performance of cyclists, and ensuring they are not overburdened, which can lead to injury. Fleet managers can replicate this process by making use of the vehicle monitoring/diagnostics tools within fleet management systems to keep tabs on the condition of vehicles in their fleet so that they are fit for the job at hand. If not, managers can proactively schedule maintenance of a vehicle and shift its workload onto other vehicles in the network to reduce disruption and help fulfil customers’ demands on time.
Today, the most successful businesses are those that monitor performance and maximise efficiency both inside and outside of its traditional four walls. Many sports have already adopted this mindset, and it’s time fleet managers do the same. When a vehicle leaves the depot, it should no longer be considered an external asset – rather, it should be considered as an extension of the business, and as critical a workplace as the desk of the CEO.
Today, the most successful businesses are those that monitor performance and maximise efficiency both inside and outside of its traditional four walls. Many sports have already adopted this mindset, and it’s time fleet managers do the same. When a vehicle leaves the depot, it should no longer be considered an external asset – rather, it should be considered as an extension of the business, and as critical a workplace as the desk of the CEO.
Aug 08, 2019 • Software & Apps • News • Berg Insight • fleet • telematics • report
Study shows the global installed base of systems reached 3.3 million units in 2018 and is expected to rise.
Study shows the global installed base of systems reached 3.3 million units in 2018 and is expected to rise.
Jul 26, 2019 • News • fast lean smart • fleet • Jeremy Squire • Route Planning • scheduling software • Software and Apps
Freight Transport Association (FTA) is transforming its Vehicle Inspection Service (VIS) by deploying FAST LEAN SMART (FLS) real-time automated software to introduce a new, more efficient work scheduling process in conjunction with Microsoft...
Freight Transport Association (FTA) is transforming its Vehicle Inspection Service (VIS) by deploying FAST LEAN SMART (FLS) real-time automated software to introduce a new, more efficient work scheduling process in conjunction with Microsoft Dynamics 365.
FTA is the only organisation in the UK to represent the entire logistics industry, with more than 17,000 member organisations across all modes of transport. It represents the interests of its members on all matters that affect the sector, from Brexit to rail freight costs to UK fuel duty. It also provides training and business services to members, and vehicle inspections and compliance are a key part of this offering.
Until now, coordinating these inspections has been entirely manual. “There was no centralised system so engineers had to schedule their own work,” says Matt Doherty, Head of Technology at FTA. “This was a protracted process and their time was not being used efficiently. A long chain of phone calls and emails between administrators, engineers and customers, also meant communication lines were not as clear as they could be. We needed a system that could book inspections centrally and automatically, shorten travel times and empower our engineers to be more productive.”
FTA looked at four providers of scheduling and route optimisation software before deciding on FAST LEAN SMART. FLS VISITOUR automatically schedules FTA’s vehicle inspection appointments in real-time in the most optimal and efficient way possible, matching the right engineer with the right job according to multiple variables. These include job duration and prioritisation, engineer location, availability and skill set, and speed profiles for accurate journey time with predicted traffic. FTA will also be implementing FLS MOBILE, which will facilitate communication between FTA’s engineers and back office staff and provide automated warnings if an appointment might be missed.
Matt continued: “FLS VISITOUR will reduce overhead for our engineers, allowing them to get more jobs done in the same amount of time, but not compromise the service we provide to our members. FLS enables us to be more flexible and offer end-customers a reliable, efficient and timely service along with a wider array of service options. Everybody wins!”
Another important benefit for FTA is that FLS software is fully configurable and capable of adapting to fast-changing end-customer needs without assistance from FLS. This enables FTA to offer a continually evolving and improving level of service to members with relative ease and independence. Matt says, “Part of our roadmap for the future will be to enable customers to book their own inspections via a self-service portal, which FLS makes possible. This will give them more control and more visibility.”
However, while important, FTA ultimately chose FLS for a different reason. Matt explains, “FLS offered exactly what we needed in terms of scheduling optimisation. But the real reason we chose them was that we knew, with FLS, we wouldn’t just be getting software. We’d be getting a partnership. We interviewed their clients and could see that FLS continues to work closely with them post-deployment to ensure that the software has a positive impact on their business. Their approach is very collaborative and we liked that.”
FTA will incorporate FLS VISITOUR within its forthcoming Microsoft Dynamics 365 deployment and Matt is feeling very positive about the transformative change to their vehicle inspections operation. He says, “Right from when we met FLS at the Copperberg Field Service Summit, we’ve always found the team to be very friendly, amenable and helpful. Their workshops have been professional, detailed and very clear as to everybody’s roles and expectations. This implementation is a big change for FTA and its members but with FLS’s customer-centric approach we know we are in good hands.”
Click here to find out more about Fast Lean Smart.
Click here to find out more about Fast Lean Smart.
Jul 25, 2019 • News • mobile workforce • fleet • Software and Apps • utilities • Big CHange
Gas Smart Heating Ltd has rolled out a high tech mobile workforce system as part of a paperless management system.
Gas Smart Heating Ltd has rolled out a high tech mobile workforce system as part of a paperless management system.
A specialist in domestic heating and plumbing, Gas Smart Heating has equipped its field engineers with tablets running jobWatch, a 5 in 1 app supplied by BigChange. Incorporating vehicle tracking with real time job reporting via the tablets, the system provides Gas Smart Heating with a complete end to end business solution.
Headquartered in Brighton, Gas Smart Heating provides reactive gas and plumbing maintenance including boiler and appliance installation. Formed just 5 years ago the company wanted to introduce the latest technology to underpin further expansion. The BigChange system has replaced existing software and paper-based systems, eliminating paperwork throughout the business.
“As we began to grow and recruit more engineers, we realised we needed a much more professional system in order to match larger service providers such as British Gas,” says Steven Cahalane, Director, Gas Smart Heating. “We really needed a single system that would do everything and it was clear from the outset that BigChange offered something that fitted the bill exactly.”
Gas Smart Heating use JobWatch to log incoming calls, schedule work with jobs sent electronically to the assigned engineers’ tablet. With real-time data from the job, the office is always kept in the picture and can quickly resolve any issues - with invoices generally raised on the day of job completion.
“In implementing the BigChange system we wanted to get in early with the latest technology and as state-of-the-art software it gives us a crucial competitive edge in the market. With JobWatch we are probably 25 percent more efficient; without it we need more office staff and I would be overwhelmed with administration tasks and paperwork. In fact, without it we simply wouldn’t be able to compete,” comments Cahalane.
BigChange matches the functionality of systems costing hundreds of thousands of pounds used by national utility firms. This allows new independent players like Gas Smart Heating to enter the market and match the levels of service provided by the traditional suppliers.”
Operationally, JobWatch has been implemented to provide information on appliances and job history information so engineers have visibility of previous faults and work done. The system also manages stocks and parts purchasing so engineers no longer face delays on jobs waiting on parts.
As part of JobWatch vans are fitted with satellite tracking. Previously engineers were being called to check on their whereabouts but the system has eliminated that by providing email or text ETA alerts to keep the customer informed on the day. Customers are also able to track engineers progress via a link they receive by Gas Smart heating.
Jul 24, 2019 • Fleet Technology • News • fleet • telematics
Kinesis is to make its popular vehicle tracking service more widely available to potential partners in the UK and overseas following the announcement of a re-seller programme.
Kinesis is to make its popular vehicle tracking service more widely available to potential partners in the UK and overseas following the announcement of a re-seller programme.
The Crewe-based provider of telematics offers a unique online platform that, since its launch in 2015, has already attracted over 20,000 customers in the UK and is being used to track 130,000 vehicles worldwide.
To underpin further growth, Kinesis is now seeking suppliers in the fleet sector who want to add value to their business with a tracking service that is particularly easy to use and integrate with other solutions. Built as a modern cloud solution from the outset, Kinesis is designed to incorporate fuel card data, giving fleet operations managers a single platform for their insight and performance activity.
“Kinesis has been a big hit since launch not only because it is very affordable, accessible and easy to use but because it also offers a one stop shop for fuel and telematics. This appeals to busy managers who are always looking to get more done in less time,” comments Jez Strong, Strategic Alliance Director at Kinesis.
Because of this integration capabilities, Kinesis - their team pictured above - believe fuel card companies will be especially interested, and the company has already signed reseller agreements with Drive Card, Wex, DKV, Certas and Fuelmate. Elsewhere, the Kinesis team are confident that suppliers of fleet software, financial services, and insurance will particularly benefit in offering a telematics service due to it adding increasing value.
“With our recent acquisitions of telematics businesses the group has boosted its technical capability and resources in this area and that has given us a strong platform for growth. The company has already established a presence in the US, Europe and the Far East and by making Kinesis more widely available through partners, we will be well placed to meet the demands of what continues to be a growing market,” says Greville Coe, Group Managing Director - Telematics at Radius Payment Solutions, the company behind Kinesis.
Kinesis offers real time monitoring with the provision of arrival time and vehicle location data to customers, with added features such as a mobile app, vehicle-use data and driver performance analysis.
“Kinesis provides a forthright solution for fleet managers operating in a range of sectors from across the globe and as the company looks to expand internationally, it is clear that this programme will be central to any future growth,” added Strong.
Jul 17, 2019 • Fleet Technology • News • fleet • Supply Chain Logistics • lastmile • BT
The need for digital transformation – and the challenges facing the UK and global supply chain – were at the heart of the inaugural BT Field Engineering Forum.
The need for digital transformation – and the challenges facing the UK and global supply chain – were at the heart of the inaugural BT Field Engineering Forum.
The first BT Field Engineering Forum, sponsored by Kuehne+Nagel and held at London's BT Tower on 17 June, covered a wide range of topics on how the sector can move forward.
The host, BBC newsreader Huw Edwards, brought together industry experts to discuss the rapid evolution of technology and how innovations such as self-driving cars, drones, blockchain – and even BT’s own Final Mile solution – can help organisations to improve performance and efficiency.
A key theme was customer service and how the supply chain is responding to a significant shift towards an environment where the customer is central. Keynote speaker and author Sean Culey explored the disruptive technological models that are driving this change, and what businesses must do to deliver the experience that customers now demand.
Throughout the day, speakers and panellists demonstrated the impact of change upon major market sectors such as retail, or specific organisations such as the NHS and the Ministry of Defence.
Crucially, each speaker had practical, proven solutions to these challenges, which they shared with over 100 delegates from across the UK supply chain.
Topics ranged from perceptive fulfilment – using data to pre-empt customer buying decisions – or the use of personalised procurement portals for faster, more efficient operations.
The event also gave BT the chance to demonstrate the power of its Final Mile solution for field engineers. Final Mile is a nationwide network of secure lockers and boxes, used as intermediary stock locations by organisations with large field engineering teams. By storing parts at strategic sites along engineers’ routes, businesses can reduce driving hours to serve customers faster, remove cost and minimise environmental impact.
Stephen Maddison, Managing Director of Final Mile, explained why the Field Engineering Forum was so important. “Not so long ago, organisations only reviewed their supply chain every three years or so," he said. Today, given the pace of change and the exciting new technologies available, businesses need to keep their finger on the pulse continuously.That’s why we created the Field Engineering Forum – a place where industry leaders can tackle these issues head-on, share best practice and forge new partnerships. The supply chain is the bloodstream of the economy, so it’s vital it’s in a healthy state. We’re delighted with the quality of debate and are looking to repeat this event next year.”
The first BT Field Engineering Forum, sponsored by Kuehne+Nagel and held at London's BT Tower on 17 June, covered a wide range of topics on how the sector can move forward.
The host, BBC newsreader Huw Edwards, brought together industry experts to discuss the rapid evolution of technology and how innovations such as self-driving cars, drones, blockchain – and even BT’s own Final Mile solution – can help organisations to improve performance and efficiency.
A key theme was customer service and how the supply chain is responding to a significant shift towards an environment where the customer is central. Keynote speaker and author Sean Culey explored the disruptive technological models that are driving this change, and what businesses must do to deliver the experience that customers now demand.
Throughout the day, speakers and panellists demonstrated the impact of change upon major market sectors such as retail, or specific organisations such as the NHS and the Ministry of Defence.
Crucially, each speaker had practical, proven solutions to these challenges, which they shared with over 100 delegates from across the UK supply chain.
Topics ranged from perceptive fulfilment – using data to pre-empt customer buying decisions – or the use of personalised procurement portals for faster, more efficient operations.
The event also gave BT the chance to demonstrate the power of its Final Mile solution for field engineers. Final Mile is a nationwide network of secure lockers and boxes, used as intermediary stock locations by organisations with large field engineering teams. By storing parts at strategic sites along engineers’ routes, businesses can reduce driving hours to serve customers faster, remove cost and minimise environmental impact.
Stephen Maddison, Managing Director of Final Mile, explained why the Field Engineering Forum was so important. “Not so long ago, organisations only reviewed their supply chain every three years or so," he said. Today, given the pace of change and the exciting new technologies available, businesses need to keep their finger on the pulse continuously.That’s why we created the Field Engineering Forum – a place where industry leaders can tackle these issues head-on, share best practice and forge new partnerships. The supply chain is the bloodstream of the economy, so it’s vital it’s in a healthy state. We’re delighted with the quality of debate and are looking to repeat this event next year.”
Jul 12, 2019 • Fleet Technology • News • Momentum • fleet • IoT
Momentum IoT was named the winner at the 2019 CompassIntel Spring Awards in the category of Connected Solution Leadership: Fleet Tracking Management for IoT and M2M.
Momentum IoT was named the winner at the 2019 CompassIntel Spring Awards in the category of Connected Solution Leadership: Fleet Tracking Management for IoT and M2M.
The awards are voted on by over 40 industry-leading press, editors, journalists, thought leaders and analysts who identify the best in three primary categories: Mobile & Wireless, IoT (Internet of Things), and Emerging Tech, along with CompassIntel.com selected “of the Year” awards.
“We’re excited to recognize the innovation that Momentum IoT has introduced to connecting assets with ease and simplicity,” says Stephanie Atkinson, CEO and Founder of Compass Intelligence. “Momentum IoT has made fleet tracking affordable and achievable for small to medium sized businesses.”
Momentum IoT disrupted the fleet tracking model by utilizing a SaaS payment model, so there are no contracts or upfront fees to use the platform. The tracker is cloud-based and does not require customization, so users can plug the device into their asset and view them on one screen. Additionally, the company also offers a free trial of its products.
“We’re honored to receive this award,” says Justin Silva, CEO of Momentum IoT. “We’ve set ourselves apart through the ease of use and ruggedness of our design coupled with providing the highest level of security available with no contracts. We want to make telematics accessible to everyone and will continue to be a solutions-based leader in our field.”
Jul 11, 2019 • News • fleet technology • fleet
Trackunit and GAM (General de Alquiler de Maquinaria) have announced a partnership agreement to implement the Trackunit fleet management solution, based on the Trackunit RAW hardware, across GAM’s 18,000 Spanish rental equipment fleet.
Trackunit and GAM (General de Alquiler de Maquinaria) have announced a partnership agreement to implement the Trackunit fleet management solution, based on the Trackunit RAW hardware, across GAM’s 18,000 Spanish rental equipment fleet.
After a successful trial project, GAM is digitizing its vehicle fleet, which has grown to become the largest rental fleet in Spain and one of the largest heavy-equipment rental companies in Europe. GAM also has operations in nine other countries including countries in Latin America.
The deployment of the Trackunit fleet management solution has already started and GAM customers will soon be able to take advantage of the increased level of digitalization. The Trackunit solution will enable GAM to develop new business models offering better individual service, more accurate documentation of usage, which will help eliminate downtime.
Access to machine-data via the Trackunit Go app and Trackunit Manager software allows service technicians to analyse more machines and assets concurrently and have easy access to schedule services and repairs at a convenient time. GAM has already started training, installation and back-end implementation of the system.
The partnership agreement was signed after GAM did a meticulous screening of possible solutions and then chose Trackunit after a qualification test in Europe and Latin America. "GAM has chosen to be a part of something bigger - an ecosystem of customers, suppliers and partners - and they see the qualities and future perspectives of the Trackunit solution. We are certainly looking forward to a valuable partnership", says Soeren Brogaard Jensen, Trackunit CCO
"With the Trackunit fleet management we harvest the benefits of getting direct and easy access to equipment data and are able to significantly increase our fleet efficiency. Implementing the new system is a challenging work across the organization, but we are very excited about providing a qualified and differentiate value added service to our customers", says Ana Jorge, GAM Director for Fleet and Logistics.
Jul 09, 2019 • Fleet Technology • fleet • fleet management • Fleet Operations
New working relationship for BT Fleet Solutions and Winton Engineering announced at Commercial Vehicle Show...
New working relationship for BT Fleet Solutions and Winton Engineering announced at Commercial Vehicle Show...
In a move to enhance the benefits both businesses can provide to customers, BT Fleet Solutions and Winton Engineering have agreed a new working relationship to provide maintenance and servicing on Winton Engineering systems using BT Fleet Solutions’ network of garages and mobile engineers.
The contract will allow BT Fleet Solutions to better service both internal and external customers’ vehicles with on-vehicle power systems. Having worked together through mutual customers since 2006, this relationship is the logical next step for the businesses who are both highly-respected suppliers in the UK utility sector.
Simon Ungless, business development director at BT Fleet Solutions, said: “Winton Engineering’s systems are used by many BT Fleet Solutions utility customers, so the additional services we will now provide will serve to further strengthen our product offering and relationships with these customers.”.
For Winton Engineering’s existing customers this will provide increased coverage for maintenance and servicing of the Winton on-vehicle power systems. It will also provide them with a greater flexibility for systems to be serviced either on site using one of BT Fleet Solutions’ mobile engineers, or at one of BT’s 65 garage locations, reducing the time and fuel required by customers to reach their nearest available site.
Winton customers using BT Fleet Solutions will also have the added benefit of being able to get their vehicles serviced at the same time in addition to servicing the Winton systems, a significant potential reduction in VOR (vehicle off road) time.
Andy Jones, managing director at Winton Engineering, commented, “BT Fleet Solutions is a respected name in the UK utility market and so working with them matches nicely with the positive reputation that the Winton on-vehicle power systems have for robustness, reliability and efficiency.”
Jul 05, 2019 • Fleet Technology • News • paragon • paragon routing • fleet • fleet management
Paragon has enhanced its routing and scheduling software with the introduction of resource management functionality to help fleet managers better manage utilisation of all available drivers.
Paragon has enhanced its routing and scheduling software with the introduction of resource management functionality to help fleet managers better manage utilisation of all available drivers.
The new functionality allows fleet operators to track drivers’ holidays, shift patterns and hours worked, automatically factoring all of this in to transport plans. With the driver shortage problem continuing to challenge transport operations, enhanced resource management is vital for fleets of all sizes.
Driver availability is just one of hundreds of parameters that a planner has to juggle when creating transport plans. Planners are under pressure to take account of individual driver preferences such as shift times, break times and overnight assignments, all the while aiming for maximum efficiency across the transport operation. The new resource management functionality from Paragon will allow fleet managers to:
- Manage holiday entitlement and approval to avoid too many drivers being away at the same time;
- Automatically generate advanced shift schedules to provide forward visibility and control;
- Comply with working time limits at an individual driver level;
- Track individual driver hours accumulated to avoid overtime.
Planners can now ensure delivery routes are efficient and make the best use of drivers and vehicles while factoring in drivers’ preferences. Furthermore, the planning process itself becomes more efficient. Planners can automatically allocate available drivers to a plan, removing the need for the transport office to spend time allocating drivers to routes. Total visibility of all drivers’ availability, captured in a single system that feeds in to the planning process, brings a reduction in planning time and eliminates the risk of human error. This represents a significant improvement over using paper-based or multiple software systems.
Building on the required skills functionality which is available as standard in Paragon’s routing and scheduling, fleet managers are also able to create their own list of driver skills such as qualified gas fitter or carpenter and the appropriate tools required for each job. Paragon’s routing software will then ensure that calls are only allocated to appropriately skilled drivers and that skilled resource is allocated appropriately.
“Our new resource management functionality allows fleet managers and planners to do more with less. At Paragon, we invest about a third of our turnover in research and development every year helping customers develop a continuous improvement process that solves real-world, everyday transport problems,” said William Salter, Managing Director of Paragon Software Systems. “With resource management functionality, you gain peace of mind that you are achieving maximum efficiency from all your available assets, including drivers.”
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