Localz Contact information:
Localz takes the communication complexity out of on the day service, providing businesses with mobile workforce solutions to deliver a frictionless last mile customer experience. ‘Uberized’ consumers expect real-time transparency and control.
The Localz operational platform enables real-time tracking of the service technician, accurate ETAs and two-way communication. Localz “on my way” messaging increases customer satisfaction and first time access rates.
The Localz platform is being used by the RAC, DPD, OVO Energy, Autoglass, Safelite, Woolworths and British Gas.
ServicePower, recognised by Gartner as a visionary in the 2014 Magic Quadrant for Field Service Management, provides a global, connected, end-to-end field service management platform, which includes[unordered_list style="bullet"]
All about ServicePower:
ServicePower provides connected field services solutions that bring together the customer and the dispatch centre, technician, claims and warranty processes, parts, the contracted workforce, assets, mobility, business intelligence, and social collaboration.
ServicePower connects all aspects of the field service value chain through the use of innovative technology that accelerates business efficiency gains and customer satisfaction while reducing costs. ServicePower is uniquely positioned to offer connected field services solutions on one underlying and consistent platform.
This is the ServicePower difference.
A detailed exploration of the trends, technologies and emerging business models appearing in field service including a look at the key field service trends, the confusing field service management landscape, flexible field service management software and a look at the Gartner Magic Quadrant for field service management...
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The world of schedule and route optimisation has been with us for many years. ServicePower is one of the longest-standing vendors who helped innovate and develop the market and its identity. The Mobile Workforce Management market maybe isn’t as established yet as the more traditional Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) counterparts but it is fast-growing in terms of maturity, acceptance, and demand.
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