ARCHIVE FOR THE ‘field-service-technology’ CATEGORY

Has the Pandemic Killed Servitization?

Oct 13, 2021 • Christian Kowalkowskifield service technologyServitizationThe View from AcademiaCovid-19Digital Symposium

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Christian Kowalkowski, Professor of Industrial Marketing at the Institute of Technology at Linköping University and he is affiliated with...

How Companies Can Align Remote and On-Site Service Delivery into Their Portfolio

Oct 11, 2021 • Christian Kowalkowskifield service technologyServitizationThe View from AcademiaCovid-19Digital Symposium

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Christian Kowalkowski, Professor of Industrial Marketing at the Institute of Technology at Linköping University and he is affiliated with...

The Difference between Customer Satisfaction, Customer Experience and Customer Success

Oct 08, 2021 • Christian Kowalkowskifield service technologyServitizationThe View from AcademiaCovid-19Servitization and Advanced Services

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Christian Kowalkowski, Professor of Industrial Marketing at the Institute of Technology at Linköping University and he is affiliated with...

The Rapid Evolution of Digital Transformation

Oct 06, 2021 • Christian Kowalkowskifield service technologyServitizationThe View from AcademiaCovid-19

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Christian Kowalkowski, Professor of Industrial Marketing at the Institute of Technology at Linköping University and he is affiliated with...

Some of the Service Challenges Posed by the Pandemic Have Led to Positive Outcomes for Organisations

Oct 04, 2021 • Christian Kowalkowskifield service technologyServitizationThe View from AcademiaCovid-19Digital Symposium

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Christian Kowalkowski, Professor of Industrial Marketing at the Institute of Technology at Linköping University and he is affiliated with...

The Importance of the Customer Point of View When It Comes to Servitization

Oct 01, 2021 • Christian Kowalkowskifield service technologyServitizationThe View from AcademiaCovid-19Digital Symposium

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Christian Kowalkowski, Professor of Industrial Marketing at the Institute of Technology at Linköping University and he is affiliated with...

Has the Conversation Around Servitization Become More Mainstream?

Sep 29, 2021 • Christian Kowalkowskifield service technologyServitizationThe View from AcademiaCovid-19Digital Symposium

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Christian Kowalkowski, Professor of Industrial Marketing at the Institute of Technology at Linköping University and he is affiliated with...

How Much Has the Pandemic Changed the Approach to Digital Transformation in Field Service Organisations

Sep 27, 2021 • Christian KowalkowskiDigital Transformationfield service technologyThe View from AcademiaCovid-19Digital Symposium

Kris Oldland, Editor-in-Chief, Field Service News is joined on the Field Service News Digital Symposium by Christian Kowalkowski, Professor of Industrial Marketing at the Institute of Technology at Linköping University and he is affiliated with...

Are business silos affecting your productivity?

Apr 18, 2019 • FeaturesManagementcloudfield service technologyService GeeniGary Jones

Gary Jones from Service Geeni talks about how cloud-based field service technology can help tackle the problem of business silos.
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