ARCHIVE FOR THE ‘field-service-technologies’ CATEGORY

Sherwoods FM Rolls Out BigChange Service Management Apps

Nov 29, 2018 • videoNewsfield servicefield service managementService ManagementSoftware and AppsBig CHangeField Service TechnologiesJob WatchManaging the Mobile Workforce

Sherwoods, the FM building services company, has deployed a 5 in 1 mobile management system from BigChange.  Sherwoods’ field service engineers are equipped with the latest ruggedised tablets running a paper-free system.  The mobiles are live...

The 350 largest cellular IoT deployments together account for 214 million units

Nov 27, 2018 • NewsConnected Field ServiceFuture of FIeld ServiceBerg Insightfield servicefield service managementInternet of ThingsIoTService ManagementField Service Technologies

Berg Insight presents a unique database covering the 350 largest cellular IoT deployments identified as part of the company’s world-class IoT market research activities since 2004.

Building a case for investment in FSM systems: Health and Safety

Nov 26, 2018 • FeaturesManagementKevin McNallymanagementfield servicefield service managementService ManagementBuilding a case for investmentBusiness InvestmentField Service TechnologiesManaging the Mobile Workforce

Oftentimes field service directors and managers can see the importance of investment within a dedicated Field Service Management (FSM) ahead of their colleagues in the boardroom. In this series of articles Kevin McNally, Sales Director, Asolvi...

Three Practical Artificial Intelligence (AI) Approaches For Field Service Management (Part 2)

Nov 25, 2018 • FeaturesAIArtificial intelligenceFuture of FIeld ServiceMArne MArtinfield servicefield service managementIFSService ManagementField Service TechnologiesParts Pricing and LogisticsManaging the Mobile Workforce

Artificial Intelligence has increasingly become a key discussion in all industries and its impact in field service management is predicted to be hugely significant, but how should field service organisations leverage this powerful...

The Field Service Podcast: Series 2 Episode 8 - Time for FSM to standalone?

Nov 14, 2018 • FeaturesAugmented RealityCRMFSMFSM SystemsFuture of FIeld ServiceMArne MArtinPodcastresourcesWorkwaveERPfield serviceIFSInternet of ThingsIoTService ManagementField Service TechnologiesService Management OnlineManaging the Mobile Workforce

In this, the latest edition of the Field Service Podcast, Kris Oldland, Field Service News, Editor-in-Chief, is joined by Marne Martin, CEO of WorkWave and president of Service Management for IFS about her new role with IFS as well as discussing...

FSH Builds Smarter Customer Service with BigChange Mobile Workforce Technology

Nov 08, 2018 • Newsfield servicefield service managementJobWatchService ManagementSoftware and AppsBig CHangeField Service TechnologiesMartin Port

FSH, the one-stop construction company servicing the north of England, has transformed its business with a 5 in 1 management system from BigChange.  Operating as a cloud service linked to mobile apps used by workers onsite, the solution provides...

Maintaining Tech Is Keeping The High- Street Alive And Kicking...

Nov 07, 2018 • FeaturesRetailbyboxClaudine Mosserifield servicefield service managementfirst time fixService ManagementField Service TechnologiesParts Pricing and LogisticsManaging the Mobile Workforce

Claudine Mosseri outlines how in an age of increasing consumer power it is critical field service engineers are able meet SLAs and explains how technology in service logistics is making that happen...

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