ARCHIVE FOR THE ‘field-service-management’ CATEGORY

OnProcess Technology Announces OPTimize, a Breakthrough Managed Service for Unlocking Post-Sales Business Value

Nov 15, 2018 • Newsfield servicefield service managementfield service technologyService ManagementOnPRocessOPTimizeService Value ChainParts Pricing and Logistics

OnProcess Technology, a global pioneer in service value chain optimization, today announced OPtimize a digital transformation service leveraging predictive analytics to improve post-sale business outcomes.

Fujitsu and Ericsson team up on 5G partnership

Nov 14, 2018 • News5GConnected Field ServiceFuture of FIeld ServiceIIOTfield servicefield service managementIoT

Fujitsu Limited and Ericsson have entered an agreement to deliver end-to-end 5G network solutions and related services under a strategic partnership. The two companies are joining forces to develop this based on their combined portfolios –...

Augmented Knowledge: Combining Knowledge Management with Augmented Reality and People...

Nov 14, 2018 • FeaturesAugmented RealityFuture of FIeld ServiceKnowledge ManagementNick FrankRemote Assistancefield servicefield service managementfield service technologyService ManagementSi2 partnersField TechnologiesPeter MaierManaging the Mobile Workforce

We've been asking for some time now how Augmented Reality will fill its potential as a central fulcrum within the future of field service. For Nick Frank the key is for it AR to become entwined with Knowledge Management... 

Solving the Headache of Service Logistics...

Nov 13, 2018 • Featuresbyboxfield servicefield service managementService ManagementServitizationSimon FahieParts Pricing and LogisticsManaging the Mobile Workforce

In a recent episode of The Field Service Podcast, Kris Oldland, Editor-in-Chief, Field Service News spoke with Simon Fahie, Managing Director of ByBox, and in what was a wide-ranging discussion the two touched on a number of key topics affecting...

WorkWave PestPac Redefines Focus on Customer Experience and End User Engagement

Nov 13, 2018 • NewsWorkwavefield servicefield service managementService ManagementSoftware and AppsField Service EngneerField TechnologiesManaging the Mobile Workforce

WorkWave, a leading provider of software solutions for the field service and last-mile delivery industries, recently announced its aim to reestablish its focus on customer experience, both through initiatives that further its position as a...

Why GPS And Real-Time Traffic Are Essential For Effective Field Service Scheduling...

Nov 12, 2018 • FeaturesFleet TechnologyFLSWorkforce Schedulingfast lean smartfield servicefield service managementfleet managementJeremy SquireService EngineerService ManagementtelematicsField TechnologiesGPS TrackingReal-time trafficManaging the Mobile Workforce

The blend of GPS, real-time traffic information and latest workforce scheduling can yield previously unknown levels of efficiency for field service delivery. Jeremy Squire, Managing Directo, FLS, Fast Lean Smart explains how... 

Why Cloud Computing Has Been The Greatest Driver Of Service Excellence Ever...

Nov 09, 2018 • FeaturesManagementCloud computingfield servicefield service managementfield service technologySaaSService DeliveryService ManagementSoftware as a ServiceSmall to Medium EnterprisesSMBAsolviManaging the Mobile Workforce

The advent of Cloud computing has had a profound effect on field service management.

Digitalisation needs to be about the process not the technology…

Nov 08, 2018 • FeaturesAsteaFuture of FIeld ServicedigitalisationEnterprise Mobilityfield servicefield service managementfield service technologyService ManagementJohn HuntService Management Technology

John Hunt outlines why when it comes to digitalisation, the focus should be on the end goals, not the technology...

FSH Builds Smarter Customer Service with BigChange Mobile Workforce Technology

Nov 08, 2018 • Newsfield servicefield service managementJobWatchService ManagementSoftware and AppsBig CHangeField Service TechnologiesMartin Port

FSH, the one-stop construction company servicing the north of England, has transformed its business with a 5 in 1 management system from BigChange.  Operating as a cloud service linked to mobile apps used by workers onsite, the solution provides...

Leave a Reply

Latest from Twitter