ARCHIVE FOR THE ‘field-service-management’ CATEGORY

IFS’s Q1 Hits Significant Markers with Double Digit Growth in Recurring Revenues and Triple Digit Growth in the Service Management Business

Apr 28, 2021 • Newsfield service managementIFSSustainabilityLeadership and StrategyGLOBAL

IFS, the global enterprise applications company, today announced its financial results for the first quarter—January to March of 2021. After a strong 2020, Q1 results point to a continuation of the growth trajectory across the entire business and...

IFS Outlines Multi-Year Sustainability Strategy

Apr 22, 2021 • Newsfield service managementIFSSustainabilityLeadership and StrategyGLOBAL

Today, on Earth Day, IFS announces its promise to sustainability through a plan to improve the company’s own operations, enable customers to achieve their sustainability goals, as well as influence the industry at large to improve its...

IFS Bolsters Executive Leadership Team to Continue Growth Momentum

Apr 15, 2021 • Newsfield service managementIFSLeadership and StrategyGLOBAL

IFS today announces the appointment of Johan Made as Chief Commercial Officer. In the newly created role, Made will be responsible for driving IFS’s growth strategy through inorganic investments and development initiatives, including mergers &...

Support The Initiative

Apr 13, 2021 • FeaturesmanagementBBA Consultingfield service managementJim Bastonservice strategiesLeadership and Strategy

Jim Baston, President of BBA Consulting Group, continues his series on “supercharging” revenue generation through the field service team. After explaining the steps to define the service, in this fifth blog he looks at how to ensure the efficient...

The New Normal of Field Service: Evolution, Not Revolution

Apr 08, 2021 • Digital Transformationfield service managementCovid-19

Across 2020 we saw a massive change in the field service industry. Some of the very fundamentals of field service delivery will have changed in many ways, possibly forever. However, while we reached this point perhaps sooner than expected, in the...

Totalmobile Acquires Cognito iQ To Add Leading Analytics Capability To Existing Suite Of Field Service Management Solutions

Mar 25, 2021 • NewsCognito iQDigital Transformationfield service managementCovid-19EMEAtotalmobile

Largest acquisition to date will increase Annual Recurring Revenues and provide entry into the UK logistics market with customers including Hermes, Transport for London and Argos.

IFS acquires Axios Systems

Mar 24, 2021 • NewsDigital Transformationfield service managementIFSGLOBALAxios Systems

IFS, announces it has signed a definitive agreement to purchase Axios Systems PLC, a global provider of cloud-based Enterprise Service Management (ESM) software. Recognized as a leader in IT Service Management (ITSM) and IT Operations Management...

Define The Service

Mar 15, 2021 • FeaturesmanagementBBA Consultingfield service managementJim Bastonservice strategiesLeadership and Strategy

Jim Baston, President of BBA Consulting Group, continues his series on “supercharging” revenue generation through the field service team. In this fourth blog he looks at identifying specifically what actions we need to take in order to define the...

Defining the Steps to Supercharging your Technicians’ Revenue Generation Efforts

Feb 17, 2021 • FeaturesmanagementBBA Consultingfield service managementJim BastonLeadership and StrategyCustomer Satisfaction

Jim Baston, President of BBA Consulting Group, continues his series on “supercharging” revenue generation through the field service team. In this third blog he looks at defining the steps to ensure that the proactive efforts of your field service...

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