ARCHIVE FOR THE ‘features’ CATEGORY

SaaS field service solutions survey - halfway results

Feb 18, 2014 • FeaturesresearchSaaSSoftware and AppsTesseract

We are currently conducting a research project in partnership with Tesseract, which aims to establish exactly what you think about SaaS field service solutions. Having now reached the half waypoint of this project there are some interesting...

A smart approach to service supply chains (part two)

Feb 16, 2014 • FeaturesLogisticscentrexFellowesservice supply chain

In the first part of this feature we looked at why a successful customer interaction strategy should be at the heart of every field service organisation as well as why companies shouldn’t be afraid of failure.

Why going green is vital for the logistics industry

Feb 14, 2014 • FeaturesLogisticsgreenlogisticsDA SystemsDavid Upton

Setting out the aim to make your company more environmentally friendly is not only healthy for the planet but also very healthy for a logistics and transportation business as well

End-to-end field service management support

Feb 14, 2014 • Featuresmplsystemsend-to-endSoftwareSoftware and Apps

Delivering high quality service is clearly essential for any successful Field Service Management provider. That’s why it’s so important for service-based organisations across the facilities management, property management, maintenance and...

Are these the final days of rugged laptops? (Part Two)

Feb 12, 2014 • FeaturesHardwarehandheldhardwareRugged laptopsrugged tablets

In part one this two part feature we looked at the how tablets are coming to the fore as sales of rugged laptops decline in the consumer markets and whether this trend is mirrored in field service industries as well. In part two we explore the ...

Exclusive White Paper: Transforming Field Systems by mplsystems

Feb 11, 2014 • Featuresmplsystemsresourceswhite papersWhite Papers & eBooksSoftware and Appssoftware and apps

“Transforming Field Service - Key trends and common pitfalls: how can new technology combat your field service issues?” is a brand new white paper published by mplsystems which provides an excellent review of the key considerations Field Service...

Case Study: Watling Hope - waste water engineering

Feb 09, 2014 • FeaturesresourcesWatling HopeCase Studiescase studySoftwareTesseract

Who are Watling Hope? 

Watling Hope are market leaders in the field of wastewater engineering services and are seen as such not only because they are national specialists but also because they demonstrate a keen desire to innovate when it comes...

An easier approach to scheduling from mplsystems?

Feb 06, 2014 • FeaturesmplsystemsOptimisationoptimisationcloudscheduling

Specialist building services maintenance group Statutory Support Services (UK) (SSS) has selected mplsystems’ cloud based end-to-end service management solution as part of an overhaul of their current system. Their existing solution, the previous...

A smart approach to service supply chains (part one)

Feb 03, 2014 • FeaturesLogisticslogisticsoutsourcingcentrexservice supply chainUncategorized

No matter which industry you are involved in, it is almost certain that at the very forefront of your business strategy is the goal to guarantee the very best levels of customer satisfaction.

Are these the final days of rugged laptops? (Part One)

Feb 03, 2014 • FeaturesHardwarehandheldmotion computinggartnerhardwareRugged laptopsrugged tabletsUncategorized

In the first part of the this two part series we explore why tablets are becoming the mobile computing option of choice as sales of rugged laptops decline in the consumer markets and if this trend is mirrored in field service industries as...

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