Ericsson Launch Industry Connect

Apr 19, 2019 • Newsfuture of field serviceEricssonIndustry 4.0

Ericsson has launched Ericsson Industry Connect, an easy-to-use cellular connectivity solution to accelerate Industry 4.0 digital transformation.

Ericsson to switch on 5G in 2019, says CEO

Mar 22, 2019 • News5GAugmented RealityAutonomous VehiclesFuture of FIeld ServiceEricssonSoftware and AppsGlobal Mobile Broadband

Börje Ekholm says telecommunication company will complete roll-out this year and network upgrade will compliment new technology such as Augmented Reality and autonomous vehicles.

Swisscom Choose Ericsson Security Manager

Mar 04, 2019 • NewsEricssonSecuritySoftware and Apps

Ericsson has been selected by Swiss telecommunications service provider Swisscom for its security manager solution.

Ericsson launches critical communications broadband networks offering

Feb 14, 2019 • NewsFuture of FIeld ServiceEricssonField Service ConnectivityGlobal Mobile Broadband

Ericsson has launched its critical communications broadband portfolio for service providers, enabling service providers to meet the business-critical and mission-critical needs of industries and public safety agencies as digitalization and...

Swisscom optimizes customer experience with Ericsson Expert Analytics

Dec 19, 2018 • News4G5GCustomer Experiencecustomer satisfactionFuture of FIeld ServiceCloud servicesEricssonIoTSwissComDaniel StaubExpert Analytics

Ericsson has been selected by Swisscom, the largest telecommunications service provider in Switzerland, to enhance the consumer experience for its subscribers through deployment and integration of the Ericsson Expert Analytics solution into its...

5G estimated to reach 1.5 billion subscriptions in 2024 – Ericsson Mobility Report

Dec 06, 2018 • News5GFuture of FIeld Servicefuture of field serviceEricsson

5G is expected to reach more than 40 percent global population coverage and 1.5 billion subscriptions for enhanced mobile broadband by the end of 2024. This will make 5G the fastest generation of cellular technology to be rolled out on a global...

T-Mobile and Ericsson Sign Major $3.5 Billion 5G Agreement

Oct 24, 2018 • News5GFuture of FIeld ServiceEricssonfield servicefield service managementService ManagementField Service ConnectivityMobile DataT Mobile

Ericsson has recently announced a multi-year, $3.5 billion contract to support T-Mobile’s nationwide 5G network deployment. Under the deal, Ericsson will provide T-Mobile with the latest 5G New Radio (NR) hardware and software compliant with...

Verizon and Ericsson expand 4G LTE partnership, prepare for 5G launch

Jul 30, 2018 • News4G4GLTE5GFuture of FIeld Servicemobile computingmobile internetVerizonYossi CohenEd ChanEricssonfield servicefield service managementService Management

With mobile computing and field service operations now becoming inextribably linked many field service organisations will benefit greatly from the full 4G coverage and in the not so distant future 5G could possibly make interactions between the...

Ericsson to divest its field services business in Sweden to Transtema Group

Jul 24, 2018 • ManagementNewsIT operationsManaged ServicesNetwork OperationsPer NarvingerEricssonEricsson Local Servicesfield servicefield service managementService Managementsmart automationSwedenTranstema Group

Ericsson has signed an agreement with the Swedish company Transtema Group AB to divest Ericsson Local Services AB (LSS), a subsidiary of Ericsson supplying field service operations and maintenance of fixed and mobile networks in Sweden.

Ericsson: zero-touch could herald a new era in service provider customer interaction

May 28, 2018 • Newscontact centreCustomer ServiceFuture of FIeld Serviceomni channelZero-touchzero-touch customer experiencezero-touch experiencesEricssonEricsson Consumer & IndustryLabfield serviceService Management

Consumer & IndustryLab released its latest Insight Report today - the Zero touch customer experience – exploring the future of customer interactions with mobile service providers.

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