ARCHIVE FOR THE ‘employee-engagement’ CATEGORY

Is the Only Way to Connect with your Technicians Through an App?

Nov 26, 2019 • FeaturesManagementEmployee Engagement

Steve Zannos, Senior Director of Customer Care at Electrolux, suggests an open channel of communication between corporate leadership is crucial and urges senior execs to join their team in the field more often as well...

Making Service Sexy. (Podcast)

Apr 05, 2019 • FeaturesFuture of field servciceEmployee EngagementThe Field Service Podcast

In the latest Field Service Podcast, Cheryl Anne Sanderson, Operations Director at G4S FM UK and Ireland, discusses the struggle in attracting the next generation of technicians and engineers and suggests influence must come from the top of a...

Interactive content on employee communication platforms encourages productivity, study says

Mar 18, 2019 • NewsmanagementEmployee EngagementSoftware

Study shows deskless workers will engage more with videos, private messaging and comment functionality when using firm's employee communication tool.

A guide to flawless field service - Employee Engagement

May 25, 2018 • FeaturesManagementCognito iQLaurent Othacéhéwhite papersEmployee EngagementEngage for Successfield serviceservice excellenceService Management

Laurent Othacehe, CEO, Cognito iQ looks at why employee engagement is a critical pillar for achieving field service excellence and offers some crucial advice for field service companies seeking to how best to ensure they are getting the most out...

Resource Overview: Your Guide to Flawless Field Service - Perfecting Productivity

Nov 29, 2017 • FeaturesCognitoCognito iQcustomer satisfactionProductivityresourcesWhite PaperWhite Papers & eBooksEmployee EngagementSoftware and Apps

Resource Type: Written Guide Published by:  Cognito iQ Title: Your Guide to Flawless Field Service - Perfecting Productivity

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