ARCHIVE FOR THE ‘emea’ CATEGORY

Ericsson Undertake Major 5G Field Service Projects Across EMEA & APAC

May 28, 2020 • News5GDigital TransformationEricssonAPACEMEA

Scandinavian telecoms and networking giant partner with a number of Chinese companies and Swedish telecoms provider Telia to deliver significant 5G roll out in major field service operations across both regions.

Study shows only small percentage of firms operating at “servitization nirvana”

May 13, 2020 • FeaturesIDCMArne MArtinIFSServitizationEMEA

New research charting the servitization journey of companies shows a significant gap in progress between firms with only 3% surveyed at a stage of maturity.

Manufacturers Admit Challenges With Customer Expectations, Study Shows

May 12, 2020 • NewsNoventumOutcome based servicesHSOServitization and Advanced ServicesCustomer Satisfaction and ExpectationsEMEA

New research into the digital service trends of large manufacturers shows they are lacking the necessary IT infrastructures and are struggling to meet the expectations of customers in the servitization era.

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