ESG: Green Energy and Digital Inclusion Lead in Omdia’s Telco ESG Index According to Omdia

Jan 18, 2021 • NewsCarbon EmissionsSustainabilityService Innovation and DesignEMEATelcos

Omdia’s first research into service providers’ ESG initiatives finds that green energy was accountable for the highest number of individual measures over the research period, equivalent to 25.3% of the total, followed by digital inclusion (16.7%)...

UK Logistics Sector Faces Major Threats

Jan 14, 2021 • NewsCyber SecuritydronesIBMParts Pricing and LogisticsEMEAdrone major group

The logistics industry, currently one of the greatest winners in the 2020 pandemic world, is under enormous threat going into 2021 as one of the UK’s prime business sectors is targeted by sophisticated cyber-destructors and intellectual property...

Esko Places Two-Year Order for XMReality Remote Guidance After Successful Pilot

Jan 13, 2021 • NewsXM realityDigital TransformationEMEAEsko

Esko, a global company active in the packaging sector and headquartered in Gent, Belgium, has ordered XMReality Remote Guidance for a period of at least two years.

Fleet Operations Commits to Net Zero Carbon Target

Jan 08, 2021 • NewsFleet OperationsSustainabilityManaging the Mobile WorkforceEMEA

Outsourced fleet and mobility management specialist Fleet Operations has set itself a net zero carbon target by signing up to a carbon offsetting scheme for all the greenhouse gases created by the business.

85% of Businesses Facing Fatal Barriers to In-House App Development

Jan 06, 2021 • NewsWorkMobileDigital Transformationsoftware and appsEMEA

More than four fifths of businesses lack the skills or resources to develop employee-facing mobile apps in-house, new research has found.

Your Housing Group Chooses Fast Lean Smart Dynamic Scheduling Solution to Optimise Efficiency and Customer Experience

Jan 05, 2021 • NewsOptimisationDigital Transformationfast lean smartEMEAFix360Your Housing Group

Your Housing Group (YHG), one of the UK’s largest housing providers with 28,000 homes, is set to transform the efficiency of their field force operations and customer experience with use of the FLS VISITOUR solution from FLS – FAST LEAN SMART.

Mactavish Reports Businesses Are Facing Huge Increase In Their Insurance Premiums in 2021

Dec 15, 2020 • NewsinsuranceCovid-19Leadership and StrategyEMEAMactavish

Mactavish, the specialist outsourced insurance buyer and claims resolution expert, says many commercial policyholders have faced drastic premium increases this year as insurers look to improve margins in a hardening market, sometimes of up to...

Cognito iQ Platform Helps Konica Minolta Win Award for Serviceability & Support

Nov 19, 2020 • NewsCognito iQKonica MInoltaDigital TransformationEMEA

Konica Minolta has won the BLI PaceSetter Award for Serviceability and Support 2020-2021 in Western Europe awarded by Keypoint Intelligence for the second time.

How Baxi Took Their Field Service Operation from Excellent to Exceptional with Cognito iQ

Nov 17, 2020 • NewsCognito iQDigital TransformationEMEABAXI

Improving customer service, maximising worker efficiency and meeting SLAs are just a handful of the challenges that field service operators face.

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