Industry Survey launched to establish digitization barriers

Jul 01, 2019 • Newsfuture of field servicedigitizationShaun WestSurveyIndustry 4.0


Survey aims to identify roadblocks firms face when adopting industry 4.0.

New report finds digital technology improves highways safety performance

May 06, 2019 • Newsdigitizationfleet

A new, independent survey of the highways industry has revealed that two-thirds of tech-enabled businesses reported a reduction in accidents or no accidents at all in the last 12 months – 50 per cent more than industry standard. 

Sharpen Your Tools

Apr 09, 2019 • FeaturesManagementAugmented RealitypanelDigital TransformationdigitizationScopeARservicemaxSoftwareData ManagementCustomer Satisfaction and Expectations

A panel debate on the best digital tools for achieving top-end service, strayed from shortlisting technologies and focused more on the end-user impact. Field Service News’ Deputy Editor Mark Glover attended the session – part of Field Service...

Fleet-based SMEs see Digitisation as Productive Initiative, study reveals

Apr 03, 2019 • Fleet TechnologyNewsdigitizationsmart automationSMEsSurveyTom TomTomTom Telematics; telematics

Small to Medium Enterprises (SMEs) who use vehicles are aware of digitisation benefits but many still rely on manual processes.

Aligning technology and business goals with a customer-centric culture

Apr 20, 2017 • FeaturesManagementdigitizationField Service USASara MuellerUberization

Sara Mueller, Field Service Portfolio Director, Program Development, Worldwide Business Research reflects on her research in building the program for this year’s Field Service USA conference and explores the growing connection between technology...

Establishing the right technology to enable wide use of digital services

Apr 12, 2017 • FeaturesManagementdigitizationField Service USAScott E Daythyssenkrupp

Ahead of giving a presentation on this topic at Field Service USA, Scott E. Day, Executive Vice President, Thyssenkrupp Elevator Corporation, gives us his insight on taking the right path on the journey to embracing digital services...


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