ARCHIVE FOR THE ‘digital-transformation’ CATEGORY

Parsable Partner with Boston Management Consultancy

Apr 02, 2020 • NewsDigital TransformationIndustrialparsableBoston Consulting Group

Collaboration aimed at Industrial Firms targeting swift and large-scale digital transformation.

PODCAST: Digital Transformation with Michael Blumberg

Feb 21, 2020 • Featuresfuture of field servicemanagementMichael BlumbergDigital TransformationThe Field Service PodcastMize

Regular Field Service News contributor Michael Blumberg makes his debut on the Field Service Podcast and explains why firms should be embarking on a digital transformation journey.

Data shows that data-driven organizations perform better. But what does it take to get there?

Nov 12, 2019 • FeaturesDatamanagementDigital Transformation

Data visibility and automation are key to transforming a service organisation. Increasingly, Field Service operations are looking to better data, in taking advantage of technology transformation and servitisation. In the third article of this...

Accelerate Digital Service Transformation Using Service Solution Blueprints

Nov 07, 2019 • FeaturesManagementNoventum Service Managementdigital servicesDigital Transformation

In his second article for Field Service News, Rene Boverhuis from Noventum looks at the role of blueprints in digital service transformation. 

Demystifying a Quick Path to Value: Measure | Plan | Manage

Oct 16, 2019 • FeaturesManagementSoftware & AppsData AnalyticsDigital TransformationdigitalisationFieldAwareMarc Tatarsky

FieldAware’s Marc Tatarsky outlines three key areas of focus service organisations should be aware of when approaching digitalisation...

Welcome to Digital Transformation - Please Drive Carefully

Aug 05, 2019 • FeaturesSoftware & Appsfuture of field serviceDigital TransformationIFS

At the Field Service USA conference in Palm Springs, California this year, digital transformation continued to dominate discussions. Marne Martin of IFS and our own Kris Oldland were both on the speaking roster so they caught up over a coffee to...

Digital Transformation: The Engine Powering our Experience Economy

Jul 30, 2019 • FeaturesManagementMark BrewerDigital TransformationExperience Economyfield servicefield service managementIFSService ManagementCustomer Satisfaction and ExpectationsManaging the Mobile Workforce

In his previous article for Field Service News, Mark Brewer, Global Industry Director, Service Management, IFS introduced the concept of the experience economy, now he outlines why digital transformation is the key to driving it forwards...

Talent, Service and Digital Transformation:  Benchmarking the Changing Face of Field Service

Apr 10, 2019 • FeaturesManagementFuture of FIeld ServiceWBRDigital TransformationField Service EventsCustomer Satisfaction and Expectations

Hot on the heels of its launch last year, Field Service Connect 2019 focuses on the UK field service industry and its challenges, bringing fresh insights and differing perspectives to this often under-appreciated sector.

Sharpen Your Tools

Apr 09, 2019 • FeaturesManagementAugmented RealitypanelDigital TransformationdigitizationScopeARservicemaxSoftwareData ManagementCustomer Satisfaction and Expectations

A panel debate on the best digital tools for achieving top-end service, strayed from shortlisting technologies and focused more on the end-user impact. Field Service News’ Deputy Editor Mark Glover attended the session – part of Field Service...

« 1 ... 2 3 4 5 6 »

Leave a Reply

Latest from Twitter