ARCHIVE FOR THE ‘digital-transformation’ CATEGORY

Custom Field Service Software: Top 2020 Trends

Jun 23, 2020 • Software & AppsNewsDigital TransformationField Service Management SoftwareSynchroteamCovid-19

These are undoubtedly unprecedented times, which have caused important changes for field service companies and the way they manage work with their custom field service software, like Synchroteam

An Example of Excellence in the Face of Adversity (podcast highlights)

Jun 23, 2020 • FeaturesDigital TransformationSalesforceThe Field Service PodcastCovid-19Leadership and Strategymichael kuebelcustomer centricity

Koenig and Bauer were an organisation who showed excellent agility, innovation and leadership during the pandemic. Here, Lukas Fahnroth explains how the embedded culture within the organisation helped them pivot and adapt so quickly.

Critical Trends Driving Digital Transformation in Field Service

Jun 19, 2020 • FeaturesMichael BlumbergDigital Transformationworldwide

Following an appearance on the Field Service Podcast discussing digital transformation Michael Blumberg from Mize outlines some of the reasons why service leaders should be implementing their own digital journey, particularly in these...

EE, Nokia Plan World’s First Air-to-Ground LTE for Emergency Services

Jun 19, 2020 • NewsNokiaDigital TransformationEmergency ServicesBTEMEAMobile Broadband

EE, part of BT Group, today announced it has signed an agreement with Nokia to build an industry-first nationwide 4G LTE Air-to-Ground network for the emergency services across Great Britain. The pioneering new 4G network will enable...

How Digitalisation Has Accelerated Since Covid-19 (Podcast Highlights)

Jun 16, 2020 • FeaturesDigital TransformationSalesforceThe Field Service PodcastCovid-19michael kuebel

Michael Kuebel of Salesforce talks to the Kris Oldland, Field Service News about the massive lens the pandemic has shone on the need for digital transformation in the field service sector and how the pandemic has accelerated digital transformation

Italian Field Service Management Solution Provider Expand US Footprint

Jun 15, 2020 • NewsAugmented RealityDigital TransformationField Service Management SoftwareOverITEMEAnorth america

As part of its go-to-market initiatives, and in response to strong demand for its products, OverIT, a global leader in Field Service Management and Augmented Collaboration solutions, has opened its second location in North America in Miami,...

Turbulent Times Require Serious Solutions

Jun 12, 2020 • Features3D printingAugmented RealityDigital TransformationParts Pricing and Logisticsworldwide

Covid-19 has changed the world, Service leaders have to look beyond "business as usual" and find new ways to operate. Developing new solutions, delivered via strong leadership, is key to continuity. Bill Pollock explains...  

Leadership: Lessons Learnt from the Pandemic

Jun 10, 2020 • FeaturesDigital TransformationCovid-19Leadership and Strategy

Nick Frank like many has been spending more time with his young family during the pandemic and says there is much to learn from a child's perspective as we move through and beyond Covid-19 in service.

What do we do now?

Jun 09, 2020 • FeaturesArtificial intelligenceResearchDigital TransformationCovid-19RevTwo

Things seem to be slowly loosening up.  How is your service and support team gearing for how to best support your customers moving forward?  Would you like to know what your peers are thinking? Dave Bennet, VP RevTwo and his colleagues are...

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