ARCHIVE FOR THE ‘digital-disruption’ CATEGORY

Accelerating Growth Through Digital People

May 20, 2019 • FeaturesDataNick Frankdigital disruptionDigitalizationServitizationSi2PartnersService People Matter

In a world of digitalisation, servitization and a data driven economy, the fulcrum at the heart of your service delivery needs to be digital people writes Nick Frank...

A Field Service Leaders Survival Guide For Dealing with Digital Transformation, Servitization, and Uberization

Feb 20, 2018 • FeaturesManagementAugmented RealitymanufacturingMichael BlumbergBlumberg Advisory Groupdigital disruptiondigitalisationIoTServitization

The digital revolution in the field service sector is continuing to move forward at pace, Michael Blumberg, Principal Consultant, Blumberg Advisory Group helps us keep track...

Field Service News @ Field Service Forum ft. Coen Jeukens

Jul 25, 2017 • videoManagementagileCoen Jeukensdigital disruptionField Service Forum

Kris Oldland, Editor-in-Chief, Field Service News talks to Coen Jeukens, Chief Service Officer, D-Essence who was the Chair at this year's Field Service Forum hosted by Copperberg about the key themes of Agility and Disruption in Field Service

How field service might start improving customer service

Jan 15, 2017 • FeaturesManagementmachine to machineomni channelCapgeminidigital disruption

Jeff Bird, Customer Experience and Analytics Consultant, Capgemini, outlines what he thinks the future holds for the field service industry.

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