ARCHIVE FOR THE ‘development’ CATEGORY

The Field Service Podcast: series 2 episode 5 - The ageing workforce and the millennial army

Aug 08, 2018 • FeaturesManagementAgeing Workforce CrisisMIllennialsNick FrankPodcastRecruitmentWorkammoDevelopmentfield servicefield service engineersfield service managementField Service ManagerService ManagementService ManagerSi2 partnersService People Matter

 

Kris Oldland, Editor-in-Chief, Field Service News talks to nick Frank, Founding Partner, Si2 Partners, about some of the key findings of a recent research project recently undertaken by the two companies that explored emerging trends in the...

Succession Planning in Field Service: The Most Important Challenge Facing Field Service Organisations

Mar 19, 2018 • FeaturesManagementcopperbergPlanningPrudence KolongRecruitmentDevelopmentField Service ForumField Service Summit

Will self-service for customers be the answer to the dwindling number of available field service technicians? Prudence Kolong, Editorial Director, Copperberg, joins the ranks of Field Service News associate columnists and in her first feature...

The Changing Face Of The Field Service Engineer (part 2)

Jan 16, 2018 • FeaturesAGeing WorkforceFuture of FIeld ServiceMIllennialsresearchResearchDevelopmentservicemaxTraining

Our latest research project, run in partnership with ServiceMax from GE Digital has take a deep dive into how the role of the field service engineer is evolving. Across the next few months we will be publishing a series of articles both in print...

The Changing Face Of The Field Service Engineer (part 1)

Jan 10, 2018 • FeaturesAGeing WorkforceFuture of FIeld ServiceMIllennialsresearchDevelopmentservicemaxTraining

Our latest research project, run in partnership with ServiceMax from GE Digital has take a deep dive into how the role of the field service engineer is evolving. Across the next few months we will be publishing a series of articles both in print...

Field Service Mobile Apps – ripe for replacement?

Dec 04, 2014 • FeaturesFuture of FIeld ServiceIan MappDevelopmentsoftware and apps

Why is it that, in a time of unprecedented innovation in phone technology, all field service mobile apps are the same? Ian Mapp, Director at Wyser Stewart throws down the gauntlet to app developers...

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