ARCHIVE FOR THE ‘david-troll’ CATEGORY

Glympse launches integration that enhances Microsoft Dynamics 365 Field Service experiences

Jul 17, 2017 • NewsLocation Based ServicesMicrosoft Dynamics 365 Field ServiceDavid TrollGlympseJeff ComstockSoftware and Appssoftware and apps

Field service appointments can be high-friction events, or strategic opportunities to engage customers and build trust. The outcome depends on whether customers, field agents, and back office support teams are informed and empowered throughout...

Field Service News @ Field Service USA ft. David Troll, Glympse

Jul 17, 2017 • videoFuture of FIeld Servicefuture of field serviceLocation based toolsVideoDavid TrollGlympse

Kris Oldland, Editor-in-Chief, Field Service News speaks exclusively to David Troll, Senior Vice President Global Sales and Customer Operations with Glympse about their location based technology, including where it adds new value above and beyond...

Improve first time fix rates and drive CSAT with spare parts trunk deliveries

Feb 22, 2017 • Featuresconnected vehiclesIoMTlocation servicesDavid Trollfield serviceGlympseInternet of Moving ThingsParts Pricing and Logistics

David Troll, SVP, Sales & Customer Operations, Glympse puts forward one potential innovative solution of the perennial field service challenge of getting parts and engineers aligned at the same time...

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