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Is Data the Fundamental Building Block of 21st Century Field Service Management?

Jun 14, 2019 • FeaturesAugmented RealityCognito iQData AnalysticsFuture of FIeld ServiceGDPRMobile TechnologyVideowearablesCloud computingIoTDavid Bochenski

The world of field service and the world of technology have been intertwined for a long time now. In today's world of IoT, Artificial Intelligence and machine learning it could be put forwards that Data is not the fundamental building block of...

Three Change Management Projects Field Service Leaders Must Get Right

May 08, 2018 • FeaturesManagementAccentureAIArtificial intelligenceData AnalysticsKISS PrincipalMachine LearningMIllennialsClickSoftwareDevelopment Dimensions Internationalfield servicefield service managementInternet of ThingsIoTService TrainingTalent ManagementUberization of Service

Barrett Coakley, Product Marketing Manager, ClickSoftware offers some crucial advice in the complex and crucial area of change management...

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