ARCHIVE FOR THE ‘data’ CATEGORY

Data shows that data-driven organizations perform better. But what does it take to get there?

Nov 12, 2019 • FeaturesDatamanagementDigital Transformation

Data visibility and automation are key to transforming a service organisation. Increasingly, Field Service operations are looking to better data, in taking advantage of technology transformation and servitisation. In the third article of this...

Podcast: Season 4 Episode 3: Data, Data Everywhere

Nov 01, 2019 • FeaturesDataData AnalyticsFuture of FIeld ServiceMachine Learningdata scienceIoTThe Field Service PodcastField Service PodcastField Service SchedulingTataTCSGopinathan Krishnaswami

Kris Oldland, Editor-in-Chief, Field Service News hosts with Gopinathan Krishnaswami, Senior General Manager, Global Head, Infrastructure Alliances at Tata Consultancy Services as his guest as the two dive into the importance of data in field...

Marketing Automation to Increase Omni-Channel Experience and Data ROI

Sep 16, 2019 • NewsAutomationDatafrost & sullivanMarketing Servicesreport

Marketing automation solutions market to reach $6.36 billion by 2025, finds Frost & Sullivan

'Let’s Explore' Event to Focus on Data's Role in Fleet Future-Proofing

Sep 09, 2019 • Fleet TechnologyDatafleetFleet OperationsTomTom Telematics

Fleet managers are set to gain valuable insights into how innovative data management can help them future-proof their businesses at TomTom Telematics’ Let’s Explore 2019 on September 12 in Surrey, UK.

Accelerating Growth Through Digital People

May 20, 2019 • FeaturesDataNick Frankdigital disruptionDigitalizationServitizationSi2PartnersService People Matter

In a world of digitalisation, servitization and a data driven economy, the fulcrum at the heart of your service delivery needs to be digital people writes Nick Frank...

How to Monetise Services and Data

Apr 14, 2019 • FeaturesManagementDataJan Van VeenMonetizing ServicemoreMomentumProducts as a ServiceCustomer Focus

Jan Van Veen,  founder of MoreMomentum continues his latest exclusive Field Service News series on how companies can monetise their services and data by exploring how companies can remove the obstacles that are stopping them build momentum with...

The Big Discussion: What Challenges, Opportunities and Trends should we expect in 2019? Part 4.

Mar 20, 2019 • Augmented RealityconnectivityDataFuture of FIeld ServiceWorkforceBill PollockCloud servicesFieldAwareIoTskillsStrategies for GrowthSMThe Big DiscussionMarc TatarskySimPROWaste Management

Concluding our series our experts, Bill Pollock, Strategies for Growth, Marc Tatarsky at FieldAware, and Richard Pratley from SimPRO, identify potential areas of concern for service companies to look out for in 2019.

The Big Discussion: What Challenges, Opportunities and Trends should we expect in 2019? Part 3.

Mar 11, 2019 • Augmented RealityconnectivityDataFuture of FIeld ServiceWorkforceBill PollockFieldAwareIoTskillsStrategies for GrowthSMThe Big DiscussionMarc TatarskySimPROWaste Management

In the third of our four-part series, our industry experts Bill Pollock, Strategies for Growth, Marc Tatarsky at FieldAware, and Richard Pratley from SimPRO, identify key areas of focus for field service managers in 2019.

Why context is king in data collection

Feb 11, 2019 • FeaturesDataFuture of FIeld ServiceNovotek

It’s no secret that data collection is important for generating valuable insight that helps plant managers improve efficiency in industrial systems. However the importance of understanding the context of the data is less well known. George Walker...

Roadblock: A reality check against the hyperbole of block chain in field service

Dec 13, 2018 • FeaturesaviationDataFuture of FIeld Servicefuture of field servicemobile workforce managementBlockchainCyber Securityfield serviceIFSService ManagementStephen Jeff Wattsdata analysis

Blockchain and its potential has been mooted in field service circles for years. Is it time we stop thinking big and instead build smaller use-cases before we lose sight of what’s actually important, the end-user? Mark Glover, Field Service News’...

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