ARCHIVE FOR THE ‘csat’ CATEGORY

Globe Telecom’s Approach to having the “happiest customers”

Jun 26, 2020 • FeaturesWBRTelcoCustomer Satisfaction and ExpectationsCSAT

WBR's Laura Anne Danaraj speaks to Margerat Dizon from Globe Telecom about balancing customer demands with efficient operations.

FieldAware and Localz Partner to Uberize Day of Service for Customers

May 18, 2020 • NewsFieldAwaresteve masonService AutomationlocalzCustomer Satisfaction and ExpectationsTim AndrewCSAT

FieldAware's Field Service hub extends best-in-class customer engagement.

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