ARCHIVE FOR THE ‘continuous-improvement’ CATEGORY

Measuring What Matters...

May 14, 2018 • FeaturesContinuous ImprovementCRMData AnalyticsFSMoptimisationbig dataERPfield service analyticsfield service managementFieldAwareSoftware and Appsstatistical modellingSteve Wellens

Steve Wellen, CEO of FieldAware outlines the evolution of analytics and how field service organisations are reaping the benefits...

Momentum Case Study: Why Volvo Penta’s Russian Dealerships Chose Service Collaboration Over Competition

Feb 21, 2018 • FeaturesManagementContinuous ImprovementJan Van VeenmanagementVolvo PentaCHange ManagementVase Study

Jan van Veen, Managing Director, moreMomentum interviews Seva Gavrilov, Market Unit Director, Russian of Volvo Penta

How the Battleground for Field Service is Changing

Feb 16, 2018 • FeaturesManagementAlastair Clifford-JonesContinuous ImprovementLeadentPreventative MaintenanceIoT

Alastair Clifford-Jones, CEO of Leadent looks at how the focus of field service is shifting towards driving strategy rather than being a recipient of it...

4 winning habits of long-lasting achievers in service

Jun 22, 2017 • FeaturesManagementContinuous ImprovementJan Van VeenManagemenet

In a new feature series Jan Van Veen explores what are the common factors in an organisations DNA that makes them stand head and shoulders above the rest of the competition...


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