ARCHIVE FOR THE ‘cognito-iq’ CATEGORY

A Question of Balance? Multiple sides to a digital transformation equation

Mar 31, 2021 • FeaturesCognito iQfacilities managementService Innovation and DesignMickey RooneyJLLIntegralBuilt Environment

Recently in the Field Service News Digital Symposium, Kris Oldland, Editor-in-Chief, Field Service News, was joined by Mickey Rooney, Program Director JLL in a wide-ranging discussion that touches on a number of key points as the built...

Totalmobile Acquires Cognito iQ To Add Leading Analytics Capability To Existing Suite Of Field Service Management Solutions

Mar 25, 2021 • NewsCognito iQDigital Transformationfield service managementCovid-19EMEAtotalmobile

Largest acquisition to date will increase Annual Recurring Revenues and provide entry into the UK logistics market with customers including Hermes, Transport for London and Argos.

Dealing with data as we discuss digital transformation

Mar 24, 2021 • FeaturesCognito iQfacilities managementService Innovation and DesignMickey RooneyJLLIntegralBuilt Environment

Recently in the Field Service News Digital Symposium, Kris Oldland, Editor-in-Chief, Field Service News, was joined by Mickey Rooney, Program Director JLL in a wide-ranging discussion that touches on a number of key points as the built...

Digital Transformation has hit a tipping point for massive step change

Mar 17, 2021 • FeaturesCognito iQfacilities managementService Innovation and DesignMickey RooneyJLLIntegralBuilt Environment

Recently in the Field Service News Digital Symposium, Kris Oldland, Editor-in-Chief, Field Service News, was joined by Mickey Rooney, Program Director JLL in a wide-ranging discussion that touches on a number of key points as the built...

How the Built Environment and Facilities Management sectors have evolved at pace since the pandemic

Mar 12, 2021 • FeaturesCognito iQfacilities managementService Innovation and DesignMickey RooneyJLLIntegralBuilt Environment

Recently in the Field Service News Digital Symposium, Kris Oldland, Editor-in-Chief, Field Service News, was joined by Mickey Rooney, Program Director JLL in a wide-ranging discussion that touches on a number of key points as the built...

Industry Spotlight: Integral/JLL and the Built Environment

Mar 10, 2021 • FeaturesCognito iQfacilities managementService Innovation and DesignMickey RooneyJLLIntegralBuilt Environment

As we continue our series of videos looking at field service operations and technology within different industry sectors we talk to Mickey Rooney, of JLL about how the evolution of the built environment, how this will impact what service looks...

How Konica Minolta Put Shift-Left at the Front and Centre of Field Service Strategy

Mar 08, 2021 • FeaturesCognito iQKonica MInoltaDigital TransformationStrategyEMEA

The Konica Minolta field service operation has more than 2000 field service technicians across Europe in 30 National Operating Countries (NOCs), servicing over a million customer assets, such as office printers and commercial printing devices, as...

Cognito iQ Platform Helps Konica Minolta Win Award for Serviceability & Support

Nov 19, 2020 • NewsCognito iQKonica MInoltaDigital TransformationEMEA

Konica Minolta has won the BLI PaceSetter Award for Serviceability and Support 2020-2021 in Western Europe awarded by Keypoint Intelligence for the second time.

How Baxi Took Their Field Service Operation from Excellent to Exceptional with Cognito iQ

Nov 17, 2020 • NewsCognito iQDigital TransformationEMEABAXI

Improving customer service, maximising worker efficiency and meeting SLAs are just a handful of the challenges that field service operators face.

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