ARCHIVE FOR THE ‘cognito-iq’ CATEGORY

Where Technology Can Help Field Service Companies Overcome Their Key Challenges

Jan 30, 2019 • FeaturesFuture of FIeld ServiceCognito iQDave Webb

Dave Webb, COO, Cognito reflects on what he thinks are the key challenges that field service companies are facing in today's business landscape and outlines how and where he believes technology can play a role in overcoming them. 

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A guide to flawless field service - Employee Engagement

May 25, 2018 • Cognito iQEmployee EngagementEngage for SuccessFeaturesfield serviceLaurent OthacéhéManagementservice excellenceService Managementwhite papers

Laurent Othacehe, CEO, Cognito iQ looks at why employee engagement is a critical pillar for achieving field service excellence and offers some crucial advice for field service companies seeking to how best to ensure they are getting the most out...

Resource Overview: Your Guide to Flawless Field Service - Perfecting Productivity

Nov 29, 2017 • CognitoCognito iQcustomer satisfactionEmployee EngagementFeaturesProductivityresourcesSoftware and AppsWhite PaperWhite Papers & eBooks

Resource Type: Written Guide Published by:  Cognito iQ Title: Your Guide to Flawless Field Service - Perfecting Productivity

Case Study: Transforming service with the latest field service technology

Jun 14, 2016 • Case Studiescase studyCognito iQFeaturesKonica MInoltaSoftware and AppsSoftware & Apps

Rebecca Barnett, VP Marketing Cognito iQ guides us through how they worked with Konica Minolta to improve far more than just service standards...

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