ARCHIVE FOR THE ‘claudine-mosseri’ CATEGORY

How local stores need support in the wake of high street bank closures

Jul 30, 2019 • FeaturesManagementRetailbyboxCashless SocietyClaudine Mosserifield servicefield service managementService ManagementUK

Retail in the UK is changing rapidly and it is placing ever greater importance on same-day-fix requirements of solution providers writes Claudine Mosseri, General Manager, Field Services, ByBox explains...

Maintaining Tech Is Keeping The High- Street Alive And Kicking...

Nov 07, 2018 • FeaturesRetailbyboxClaudine Mosserifield servicefield service managementfirst time fixService ManagementField Service TechnologiesParts Pricing and LogisticsManaging the Mobile Workforce

Claudine Mosseri outlines how in an age of increasing consumer power it is critical field service engineers are able meet SLAs and explains how technology in service logistics is making that happen...

Delivering reductions to inner city congestion

Jun 14, 2018 • FeaturesbyboxClaudine Mosserifield servicefield service managementInner City CongestionService ManagementParts Pricing and Logistics

Inner city congestion has long been a major cause for consternation for field service organisations, but with environmental factors such as air pollution becoming increasingly high on the political agenda of many countries across Europe and...

The benefits of outsourcing the field service supply chain

May 16, 2018 • FeaturesPUDObyboxClaudine Mosserifield service managementfirst time fixservice supply chainParts Pricing and Logistics

Ensuring your field service engineers are best positioned to deliver a first-time fix becomes a moot point unless you have an efficient service supply chain.

Using data and technology to tackle emissions and reduce waste in field service

Nov 14, 2017 • FeaturesbyboxCarbon EmissionsClaudine MosseriParts Pricing and Logistics

Claudine Mosseri, General Manager, ByBox explains how the use of technology and Big Data has allowed field service to lower emissions and reduce environmental impact...

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