ARCHIVE FOR THE ‘claudine-mosseri’ CATEGORY

Maintaining Tech Is Keeping The High- Street Alive And Kicking...

Nov 07, 2018 • byboxClaudine MosseriFeaturesfield servicefield service managementField Service Technologiesfirst time fixLogisticsmobile workforce managementParts and Inventory ManagementRetailService LogisticsService Management

Claudine Mosseri outlines how in an age of increasing consumer power it is critical field service engineers are able meet SLAs and explains how technology in service logistics is making that happen...

Delivering reductions to inner city congestion

Jun 14, 2018 • byboxClaudine MosseriFeaturesfield servicefield service managementInner City CongestionLogisticsReverse logisticsService LogisticsService Management

Inner city congestion has long been a major cause for consternation for field service organisations, but with environmental factors such as air pollution becoming increasingly high on the political agenda of many countries across Europe and...

The benefits of outsourcing the field service supply chain

May 16, 2018 • byboxClaudine MosseriFeaturesfield service managementfirst time fixLogisticslogisticsPUDOService Logisticsservice supply chain

Ensuring your field service engineers are best positioned to deliver a first-time fix becomes a moot point unless you have an efficient service supply chain.

Using data and technology to tackle emissions and reduce waste in field service

Nov 14, 2017 • byboxCarbon EmissionsClaudine MosseriFeaturesLogisticslogistics

Claudine Mosseri, General Manager, ByBox explains how the use of technology and Big Data has allowed field service to lower emissions and reduce environmental impact...


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