ARCHIVE FOR THE ‘case-studies-2’ CATEGORY

Case Study: Tesseract’s Diary Assist helps Manitowoc serve up an even better service

Jan 30, 2017 • FeaturesManitowoccase studiesCateringHardware software and appsSoftware and Appssoftware and appsTesseract

Manitowoc Foodservice UK have been relying on the service management software supplied by Tesseract for 20 years. Now they have decided to further automate their systems with one of Tesseract’s most useful tools – Diary Assist.

Case Study: West Dunbartonshire Council

Mar 10, 2016 • FeaturesFleet TechnologyLocal GovernmentCase Studiescase studiesfleet managementtomtom

Incredible fuel savings and impressive reduction in CO2 emissions for Scottish local authority after implementing telematics solution from TomTom Telematics...

Volvo Construction engineers increase productivity with M2M Intelligence

Sep 02, 2015 • FeaturesconstructionM2M Intelligencemachine to machineresourcesVolvo ConstructionCase Studiescase studies

As field service tools become increasingly Internet based connectivity becomes an ever more significant challenge. We look at how Volvo Construction overcame their connectivity woes...

Case Study: The importance of upgrading - Severn Trent Services

Apr 24, 2015 • FeaturesWaterCase Studiescase studiesSoftware and Appssoftware and appsTesseractutilities

Severn Trent Services has been using service management software supplied by Tesseract for nearly four years. In the latter months of 2014, they saw the wisdom of upgrading to the latest version of the software, Service Centre 5.1 (SC5.1).

The Winning Plan

Nov 19, 2014 • FeaturesManagementNick Frankcase studiesService

In the penultimate part of his series Service Management specialist Nick Frank takes a look for that secret magic formula that creates winning companies in field service.... 

Case Study: How maintenance group City West Works cut CO2 emissions by over 40 tonnes

Aug 12, 2014 • FeaturesFleet TechnologymasternautCase Studiescase studiesCity West WorksFleet Operationstelematics

City West Works was established as a subsidiary of City West Housing Trust in April 2013 and carries out maintenance works on the housing association’s 14,600 homes across West Salford.

CASE STUDY - TCSJOHNHUXLEY - transforming support operations with end-to-end field service delivery

Jun 11, 2014 • FeaturesSoftware & AppsmplsystemsCase Studiescase studiesSoftware and AppsTCSJOHNHUXLEY

TCSJOHNHUXLEY is the world’s leading manufacturer and supplier of end-to-end live gaming solutions and services. The company offers the industry’s most comprehensive portfolio of live gaming and electronic gaming products, from quality,...

Case Study: Triton Showers clean up their field service systems

Mar 12, 2014 • FeaturesSoftware & AppsCase Studiescase studiesExel Computer SystemsService Management SoftwareSoftware and AppsTriton Showers

Background: Exel Computer Systems

The developing service industry requires improved quality through constant adaption.

Services that speak to their customers

Feb 21, 2014 • FeaturesManagementNick FrankNoventumcase studiesservice excellenceService Management

Nick Frank, a specialist service management consultant with Noventum Service Management continues his series of case studies outlining best practices in field service...

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