ARCHIVE FOR THE ‘case-studies’ CATEGORY

Overcoming Field Service Challenges In Facilities And Property Management...

Sep 13, 2018 • Case StudiesEthan Bajrakfacilities managementFeaturesfield servicefield service managementFieldAwareMarc TatarskyMeadows Service Groupmobile workforce managementproperty managementService ManagementSoftware and Apps

Marc Tatarsky, SVP Marketing, FieldAware offers us an excellent case study of how Meadows Service Group are overcoming the challenges their field service operation were facing...

Case Study: Dale Power Solutions and EFACS E/8

Jun 04, 2018 • Case Studiescase studyCustomisationDale Power SolutionsEagle Field ServiceExel Computer Systemsfield serviceNewsPower GenerationSoftware and Appsutilities

We look at how power generation manufacturer Dale Power Solutions have improved their service delivery operations by using Eagle Field Service by Exel Computer Systems...

Quicker attendance and reduced costs for Financial Services leader using FLS VISITOUR scheduling in conjunction with Microsoft Dynamics

Apr 10, 2018 • Case StudiesChris WelshDarren Halliwellfast lean smartFeaturesFLSFLS MobileFLS VISITOURmicrosoft dynamicsSoftware and Apps

Key Retirement Group (KR Group) have implemented FLS VISITOUR optimised appointment booking and scheduling software from Fast Lean Smart for their field-based advisors.

Case Study: Planned Lighting Maintenance banks on a brighter future with Tesseract

Nov 14, 2017 • Artic Building ServicesCase StudiesFeaturesKevin McNallyPlanned Lighting MaintenanceSoftware and AppsTesseractTracey Hughes

When Planned Lighting Maintenance (PLM) decided that its field service management system needed to be as smart as its lighting solutions, Tesseract came to light the way. Now Tesseract’s Service Centre 5.1 is brightening PLM’s days with...

Case Study: How Engineers transformed themselves into Brand Ambassadors at Mars Drinks UK

Nov 13, 2017 • Ashley WellerCase Studiescase studyFeaturesJan Van VeenManagementMars DrinksmoreMomentum

As part of his ongoing research what makes successful companies tick, Jan van Veen, co-founder of moreMomentum, has begun a series of interviews with proven managers across the globe who are successfully implementing the 4 Winning Habits to lead...

Case Study: Eagle Field Service significantly increases engineer utilisation

Nov 07, 2017 • Case Studiescase studyEagle Field ServiceExcel Computer SystemsFeaturesNick StokesSoftware and Appssoftware and apps

We take a look at how UK window and doors specialist SafeStyle UK improved their field service efficiency by turning to FSM provider Exel Computer Systems 

CASE STUDY: New Service System boost for TIS

Apr 07, 2017 • Andy KearnsCase StudiesFirePhoenix Corporate SolutionsSecuritySoftware and AppsTesseractTIS

TIS are an East Midlands based Fire, Security & Communications Specialist providing system integration, repair and maintenance services to a broad range of clients across the UK.

Kitchen suppliers for James Martin cut down reporting time from 2 days to 30 seconds

Mar 24, 2017 • Case Studiescase studyCateringNewsSub Zero and WolfTesseracttomtomWEBFLEET

Sub-Zero & Wolf are cooking with gas. The preferred suppliers of kitchen equipment for celebrity chefs James Martin and Heston Blumenthal as well as interior designer/former Dragon’s Den star Kelly Hoppen who are ‘wolfing’ down the rewards of a...

Coffee machines that talk — Tesseract, Espresso Service and IoT

Mar 13, 2017 • Case StudiesDaniel SewellEspresso Servicefield serviceNewsSoftware and Appssoftware and appsTesseract

In 2015, Espresso Service Ltd woke up and smelled ‘connected’ coffee. By implementing Tesseract’s cloud-based service management software, it entered the realm of the smart coffeemaker and the Internet of Things, bolstering its USPs and improving...

Keeping field work flowing: Why Thames Water chose Getac to supply a fleet of fully rugged devices, improving efficiency and customer service.

Nov 22, 2016 • Case StudiesFeaturesGetacruggedThames Waterutilities

Thames Water staff using the V110 have praised the device for important features such as how lightweight it is, its highly sensitive touchscreen and digitised stylus, as well as its superior processing power - especially noticeable when using the...

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