Lean in: How Lean thinking could boost the critical parts supply chain

Jan 16, 2019 • byboxLean Processesspare parts logisticSimon FahieFeatureslogisticsManagementSoftware and AppsFuture of FIeld Service

Simon Fahie, Managing Director - Global Technologies, at ByBox reflects on a busy final quarter for the year, what the big challenges for 2019 will be and how we can overcome them...

Smart Agora parcel kiosks enable cheaper and flexible 24/7 e-commerce deliveries and returns

Nov 28, 2018 • Agorabyboxe-commercefield servicefield service managementfield service technologyLogisticsmobile workforce managementNewsPodcastService LogisticsService ManagementSimon Fahie

The Finnish Agora Networks is bringing city dwellers the Agora parcel kiosks with the goal of reducing e-commerce fees with the help of Clear Channel's outdoor advertising and by offering versatile 24/7 services. By the end of 2019 more than 200...

Solving the Headache of Service Logistics...

Nov 13, 2018 • byboxFeaturesfield servicefield service managementLogisticsmobile workforce managementParts and Inventory ManagementReverse logisticsService LogisticsService ManagementServitizationSimon Fahie

In a recent episode of The Field Service Podcast, Kris Oldland, Editor-in-Chief, Field Service News spoke with Simon Fahie, Managing Director of ByBox, and in what was a wide-ranging discussion the two touched on a number of key topics affecting...

Maintaining Tech Is Keeping The High- Street Alive And Kicking...

Nov 07, 2018 • byboxClaudine MosseriFeaturesfield servicefield service managementField Service Technologiesfirst time fixLogisticsmobile workforce managementParts and Inventory ManagementRetailService LogisticsService Management

Claudine Mosseri outlines how in an age of increasing consumer power it is critical field service engineers are able meet SLAs and explains how technology in service logistics is making that happen...

The Field Service Podcast: Series 2 Episode 7 - Overcoming a Growing Service Logistics Headache

Oct 25, 2018 • byboxFeaturesfield serviceField Service Logisticsfield service managementField Service PodcastKris OldlandLogisticsmobile workforce managementService LogisticsService ManagementSimon Fahie

Kris Oldland, Editor-in-Chief, Field Service News talks to Simon Fahie, Managing Director, Bybox, about the big changes that we are facing in field service when it comes to parts logistics and how we can overcome them...

Francisco Partners Invests in ByBox

Sep 12, 2018 • byboxfield serviceFransisco PartnersinvestmentNewsPetri OksanenService LogisticsStuart Miller

ByBox, specialists in smart locker technology and field service solutions, today announced a strategic investment from Francisco Partners, the firm who acquired ClickSoftware in 2015 and who currently values ByBox at £221 million.

Delivering reductions to inner city congestion

Jun 14, 2018 • byboxClaudine MosseriFeaturesfield servicefield service managementInner City CongestionLogisticsReverse logisticsService LogisticsService Management

Inner city congestion has long been a major cause for consternation for field service organisations, but with environmental factors such as air pollution becoming increasingly high on the political agenda of many countries across Europe and...

The benefits of outsourcing the field service supply chain

May 16, 2018 • byboxClaudine MosseriFeaturesfield service managementfirst time fixLogisticslogisticsPUDOService Logisticsservice supply chain

Ensuring your field service engineers are best positioned to deliver a first-time fix becomes a moot point unless you have an efficient service supply chain.

Using data and technology to tackle emissions and reduce waste in field service

Nov 14, 2017 • byboxCarbon EmissionsClaudine MosseriFeaturesLogisticslogistics

Claudine Mosseri, General Manager, ByBox explains how the use of technology and Big Data has allowed field service to lower emissions and reduce environmental impact...

Are we witnessing the consumerisation of parts logistics?

May 23, 2016 • byboxcollect plus. in postFeaturesLogisticsService Logistics

Could the UK consumer’s passion for Internet shopping be heralding in a new era in parts deliveries for field service engineers? Sharon Clancy reports...


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