ARCHIVE FOR THE ‘bybox’ CATEGORY

What Makes a Smart Locker “Smart”?

Aug 30, 2019 • FeaturesbyboxSmart ServicesSpare Parts

In today’s connected world everything from phones to fridges have become smart. In service logistics we are now seeing the smart locker coming to prominence. But how exactly do they work and what benefits do they bring to field service? Claudine...

How local stores need support in the wake of high street bank closures

Jul 30, 2019 • FeaturesManagementRetailbyboxCashless SocietyClaudine Mosserifield servicefield service managementService ManagementUK

Retail in the UK is changing rapidly and it is placing ever greater importance on same-day-fix requirements of solution providers writes Claudine Mosseri, General Manager, Field Services, ByBox explains...

The Engineering Skills Shortage: Why Are Engineers Being Used To Shop Rather Than Fix?

Jun 28, 2019 • FeaturesbyboxService LogisticsParts and Inventory Management

Claudine Mosseri, General Manager, ByBox reflects on research that they have recently conducted that shows that in the face of an engineering skills shortage, efficiency in the field service sector is more important than ever...

FM service providers waste millions on poor management of spare parts

Jun 24, 2019 • FeaturesbyboxSpare Partsspare parts management

ByBox, providers of smart locker technology and field service solutions, reveals that the management of spare parts in the facilities management (FM) sector is inefficient and costing the industry millions. That’s the message from research...

In The Face Of Uncertainty, Preparation Is The Key To Post-Brexit Supply Chain Resilience

Mar 14, 2019 • FeaturesBrexitmanagementbyboxStrategySimon Fahie

Brexit fatigue’ may be sweeping across the European continent but for those of us involved in critical supply chains, now is not the time to put our heads in the sand. The network nature of international supply chains means we may all be reliant...

Lean in: How Lean thinking could boost the critical parts supply chain

Jan 16, 2019 • FeaturesManagementFuture of FIeld ServicelogisticsbyboxSoftware and AppsSimon Fahiespare parts logisticLean Processes

Simon Fahie, Managing Director - Global Technologies, at ByBox reflects on a busy final quarter for the year, what the big challenges for 2019 will be and how we can overcome them...

Smart Agora parcel kiosks enable cheaper and flexible 24/7 e-commerce deliveries and returns

Nov 28, 2018 • LogisticsNewsmobile workforce managementPodcastbyboxfield servicefield service managementfield service technologyService LogisticsService ManagementAgorae-commerceSimon Fahie

The Finnish Agora Networks is bringing city dwellers the Agora parcel kiosks with the goal of reducing e-commerce fees with the help of Clear Channel's outdoor advertising and by offering versatile 24/7 services. By the end of 2019 more than 200...

Solving the Headache of Service Logistics...

Nov 13, 2018 • FeaturesLogisticsmobile workforce managementReverse logisticsbyboxfield servicefield service managementService LogisticsService ManagementServitizationParts and Inventory ManagementSimon Fahie

In a recent episode of The Field Service Podcast, Kris Oldland, Editor-in-Chief, Field Service News spoke with Simon Fahie, Managing Director of ByBox, and in what was a wide-ranging discussion the two touched on a number of key topics affecting...

Maintaining Tech Is Keeping The High- Street Alive And Kicking...

Nov 07, 2018 • FeaturesLogisticsmobile workforce managementRetailbyboxClaudine Mosserifield servicefield service managementfirst time fixService LogisticsService ManagementField Service TechnologiesParts and Inventory Management

Claudine Mosseri outlines how in an age of increasing consumer power it is critical field service engineers are able meet SLAs and explains how technology in service logistics is making that happen...

The Field Service Podcast: Series 2 Episode 7 - Overcoming a Growing Service Logistics Headache

Oct 25, 2018 • FeaturesLogisticsKris Oldlandmobile workforce managementbyboxfield servicefield service managementService LogisticsService ManagementField Service LogisticsField Service PodcastSimon Fahie

Kris Oldland, Editor-in-Chief, Field Service News talks to Simon Fahie, Managing Director, Bybox, about the big changes that we are facing in field service when it comes to parts logistics and how we can overcome them...

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