ARCHIVE FOR THE ‘business-intelligence’ CATEGORY

The Critical Role of Analytics in 2019

Apr 02, 2019 • FeaturesanalyticsData AnalyticsFuture of FIeld ServiceBigDatabusiness intelligenceFieldAware

Marc Tatarsky, SVP Marketing of FieldAware outlines the increasing importance of business intelligence in field service management. Without doubt the use of analytics is having an increasing impact in field service. In 2018 we saw more interest...

Don’t give me more data, give me actionable data

Jul 12, 2016 • FeaturesManagementAly PinderDatabig databusiness intelligence

Aberdeen’s Aly Pinder asks are we smarter than we were in the past, or do we just have better access to data?

Big Data - improper use risk, says Gartner

Oct 15, 2015 • NewsData Analyticsbig databusiness intelligencegartnerTechnology

 By 2018, half of business ethics violations will occur through improper use of Big Data Analytics, says Gartner.

Empowering field service organisations to make more intelligent business decisions

Sep 16, 2015 • Featuresbusiness intelligenceSoftware and Appssoftware and appsTrimble

Trimble Field Service Management's John Cameron takes a look at what intelligence means in field service today...

Field Service News @ SME 2015: Dan Barber, Zafire

Aug 26, 2015 • videoZafirebig databusiness intelligenceSME2016Software and Apps

Big Data remains a big topic of conversation in field service but is it really all that different to business intelligence? Dan Barber of service management software providers Zafire gave us his thoughts as we caught up with him on his stand at...

Business Intelligence - the latest buzzword or a game changer

Jun 26, 2015 • FeaturesFuture of FIeld ServiceZafirebusiness intelligencesoftware and apps

With over 20 years’ experience in the industry Chris Beling looks at the connection between ‘best-in-class’ service organisations and the use of business intelligence.

Can business intelligence change the fragmented service management supply chain? (Part Two)

Jan 21, 2014 • FeaturesManagementmanagementbig databusiness intelligencecentrexcentrex servicesglyn doddService Management

In the first part of this two part feature Glyn Dodd, Managing director of Centrex Services discussed how with the current economic business pressure, reducing costs in the service management supply chain without compromising customer...

Can business intelligence change the fragmented service management supply chain? (Part One)

Jan 06, 2014 • FeaturesManagementmanagementbusiness intelligencecentrex

With the current economic business pressure, reducing costs in the service management supply chain without compromising customer satisfaction is a challenge which must be faced head on. Glyn Dodd, Managing Director of Centrex Services explains...

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