Power Struggle

Mar 18, 2019 • FeaturesLeadentmanagementBritish GasutilitiesCustomer Satisfaction and Expectations

Underpinned by regulation and historically reluctant to embrace new technology such as big-data, the utilities service sector finds itself at a crossroads. Will 2019 be the year of the customer with industry watchdogs taking a back seat? Field...

Case Study: British Gas upgrade their mobile workforce solution with help from Computacenter

Aug 07, 2014 • FeaturesHardwareComputacenterWindows 8British GasCase StudiesDellhardwaretablets

To help customers monitor and manage their energy usage, British Gas is rolling out smart meters as standard to homes and businesses across Britain by 2020, as part of a Government mandate. A team of 1200 field engineers (known as Smart Energy...


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