ARCHIVE FOR THE ‘blended-workforce’ CATEGORY

The Gig Economy and Field Service: Customer Perception

May 06, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

In this final video in our series looking at the grown-up gig economy and field service, we discuss the importance of customer perception when utilising gig workers as field service technicians...

The Benefits of the Older Gig Worker in Field Service

Apr 29, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

In the fourth part of this series looking at the grown-up gig economy in field service we explore the win-win benefits of the older gig worker being utilised within the field service sector...

Debunking the Myths of the Gig-Economy

Apr 22, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

In the next part of our video series published in partnership with Localz that looks at gig economy in field service, we take a look at some of the core misconceptions of the gig workers and employers...

Understanding the Blended Field Workforce

Apr 15, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

As part of our series run in partnership with Localz exploring how field service companies can hardness the 'grown-up gig economy' we outline the benefits of a blended field workforce that marries internal and third party.

PODCAST: The On Demand Field Service Workforce Model

Apr 10, 2020 • FeaturesGig EconomyPodcastworkforce managementFIeld nationfield servicefield service managementITSMBlended WorkforceMynul KhanITILManaging the Mobile Workforce

Why the Field Service Sector Needs the Gig Economy

Apr 08, 2020 • FeaturesGig EconomyVideofield servicefield service managementfield service softwarelocalzBlended Workforce

In the first part of our series run in partnership with Localz exploring how field service companies can hardness the 'grown-up gig economy' we outline why the field service sector needs to embrace the gig economy...

PODCAST: The Importance of Transparency in the Field Service Cycle

Mar 27, 2020 • FeaturesGig EconomyPodcastworkforce managementFIeld nationfield servicefield service managementITSMBlended WorkforceDoug LacyPivitalITIL

Optimizing Your Field Service Workforce for 2020

Oct 18, 2019 • FeaturesManagementBlended WorkforceMynul KhanField WorkforceManaging the Mobile Workforce

Field service organizations are under constant pressure to do more with less. As customer expectations for competitively-priced, high-quality services continues to grow, companies are looking for innovative ways to complete more work without ...

The Blended Workforce: Expert Insight

Aug 28, 2019 • FeaturesManagementAgeing Workforce Crisisworkforce managementFIeld nationfield serviceBlended WorkforceFieldNation

There are three key considerations that field service organisations must take into account when building a modern workforce, including the changing demographics from Baby Boomer to Millennial, the impact of technology on field service operations,...

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