ARCHIVE FOR THE ‘avaya’ CATEGORY

AVAYA announce a new AI called AVA designed to enable service companies deliver better customer experience

Feb 16, 2018 • NewsArtificial intelligenceAvayaAvaya Avacontact centresCustomer ExperienceFuture of FIeld ServiceService Triage

Avaya has recently announced advancements in delivering and integrating artificial intelligence (AI) technologies into contact centres to improve the customer experience...

Bosch Expands Partnership with Avaya to Support Next Generation Workplace Strategy

Oct 26, 2017 • NewsAvayaFuture of FIeld ServiceKlaus HüftleBoschDigital Transformation

Bosch Group, a leading global supplier of technology and services, have announced the expansion of its partnership with Avaya to help support Bosch’s digital transformation strategy across its global operations.

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