ARCHIVE FOR THE ‘astea’ CATEGORY

Research Analysis: The Ubiquity of Mobile in Field Service

Dec 17, 2018 • Asteabusiness softwareBusiness TechnologyEnterprise MobilityEnterprise SoftwareFeaturesfield servicefield service managementField Service Newsfield service technologyJohn HuntKris Oldlandmobile workforce managementService ManagementSoftware and Appsvideo

In this final excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea as they discuss the ubiquity of mobile devices in field service...

Research Analysis: How widespread is IIoT amongst service-centric manufacturers?

Dec 10, 2018 • AsteaConnected Field ServiceFeaturesfield servicefield service managementFuture of FIeld Servicefuture of field serviceIIOTIndustrial InternetInternet of ThingsIoTJohn Huntmobile workforce managementService Managementvideo

In this third excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea to discuss the key findings of a research project Astea undertook...

Research Analysis: Increasing Innovation, Agility and Internal Resource to Support Service

Dec 04, 2018 • business softwareEnterprise MobilityEnterprise SoftwareFeaturesfield serviceField Service NewsField TechnologiesManagementmobile workforce managementService ManagementvideoAstea

In this second excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea to discuss the key findings of a research project Astea undertook...

Research Analysis - Service Revenue increases whilst product revenue declines

Nov 27, 2018 • FeaturesManagementvideoAsteamanufacturingService Revenuefield service revenueJohn Hunt

In the first of a four-part series of excerpts from an exclusive fieldservicenews.com video presentation Kris Oldland, Editor-In-Chief, Field Service News, is joined by John Hunt, Managing Director, EMEA, Astea discuss the findings of a recent...

Digitalisation needs to be about the process not the technology…

Nov 08, 2018 • AsteadigitalisationEnterprise MobilityFeaturesfield servicefield service managementfield service technologyFuture of FIeld ServiceJohn HuntService ManagementService Management Technology

John Hunt outlines why when it comes to digitalisation, the focus should be on the end goals, not the technology...

Next-Generation Challenges & Business Applications for Field Service Companies

Oct 02, 2018 • AsteaConnected Field ServiceFeaturesfield servicefield service managementFuture of FIeld ServiceIoTService ManagementWBR

Adopting IoT as part of the greater service and business environment involves keeping up with industry changes as they take place. 

Taking a Business Approach to IoT Adoption

Sep 25, 2018 • Asset ManagementAsteaFeaturesfield servicefield service managementField Service SolutionsFuture of FIeld ServiceInternet of ThingsIoTmobile workforce managementService Management SolutionsWBR Insights

Adopting IoT as part of the greater service and business environment involves keeping up with industry changes as they take place. That means incorporating better measures when needs arise in any business area and keeping cost-effective solutions...

Are you prepared for the Connected Customer?

Sep 04, 2017 • AsteaConnected CustomerconnectivityEmily HackmanFeaturesFuture of FIeld Service

Emily Hackman, Global Director of Marketing, Astea, looks at how the modern phenomenon of the connected customer is driving heightened service expectations that field service companies must meet...

White Paper Overview: Preparing for the Connected Customer

Jun 14, 2017 • AsteaConnected CustomerFeaturesFuture of FIeld ServiceresourcesWhite PaperWhite Papers & eBooks

Resource Type: White Paper Published by:  Astea Title: Preparing for the Connected Customer

Infographic: Are you prepared for the Connected Customer

Jun 06, 2017 • AsteaConnected CustomerFeaturesinfographicinfographics

Today's connected customer is more empowered than ever before. This brings about it's challenges and also its own opportunities. Are you ready to embrace these? Are you prepared for the connected customer?

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