ARCHIVE FOR THE ‘astea’ CATEGORY

What Skill Sets Does the Field Tech of the Future Require?

May 23, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Understanding the Next Generation of Field Service Technician

May 16, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Rethinking Key Performance Indicators - what should we be measuring in modern field service

May 09, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

Shifts in Thinking or Advances in Technology - What is Driving the Field Service Sector Forwards?

May 02, 2019 • videoFeaturesAdvanced ServicesAsteaKris OldlandmanufacturingVideofield serviceInternet of ThingsIoTServitizationJohn Hunt

WorkWave Appoint Former Astea Chief Operating Officer

Apr 10, 2019 • ManagementNewsAsteaWorkwave

Ex-Astea employee David Giannetto to take up post of Chief Operation Officer at service management solutions firm.

How Service Leaders are Adapting to the Changing World of Field Service

Apr 01, 2019 • FeaturesAsteaKPIsmanagementCHange ManagementCustomer Focus

The field service sector is heading into the final stages of a transition from an operationally focussed, cost-based discipline to a service-centric, revenue generating one and it is a change we must embrace writes John Hunt from Astea.

Research Analysis: The Ubiquity of Mobile in Field Service

Dec 17, 2018 • videoFeaturesAsteaKris Oldlandmobile workforce managementEnterprise Mobilityfield servicefield service managementField Service Newsfield service technologyService ManagementSoftware and Appsbusiness softwareBusiness TechnologyEnterprise SoftwareJohn Hunt

In this final excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea as they discuss the ubiquity of mobile devices in field service...

Research Analysis: How widespread is IIoT amongst service-centric manufacturers?

Dec 10, 2018 • videoFeaturesAsteaConnected Field ServiceFuture of FIeld Servicefuture of field serviceIIOTmobile workforce managementfield servicefield service managementIndustrial InternetInternet of ThingsIoTService ManagementJohn Hunt

In this third excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea to discuss the key findings of a research project Astea undertook...

Research Analysis: Increasing Innovation, Agility and Internal Resource to Support Service

Dec 04, 2018 • videoFeaturesManagementAsteamobile workforce managementEnterprise Mobilityfield serviceField Service NewsService Managementbusiness softwareEnterprise SoftwareField Technologies

In this second excerpt from an exclusive fieldservicenews.com presentation Kris Oldland, Editor-in-Chief, Field Service News is joined by John Hunt, Managing Director, EMEA, Astea to discuss the key findings of a research project Astea undertook...

Research Analysis - Service Revenue increases whilst product revenue declines

Nov 27, 2018 • videoFeaturesManagementAsteamanufacturingfield service revenueService RevenueJohn Hunt

In the first of a four-part series of excerpts from an exclusive fieldservicenews.com video presentation Kris Oldland, Editor-In-Chief, Field Service News, is joined by John Hunt, Managing Director, EMEA, Astea discuss the findings of a recent...

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